Quality Hotel Conference Center Cincinnati Blue Ash

N/A

The room was not clean and air unit didn’t fully work. Trash was under my bed and hallway was muggy.

The hotel seems barely functional. The ice machines are all broken, Beth faucets won’t shut off, stairway carpet is patched with duct tape, complimentary breakfast is only cereal and yogurt, and the exterior is overgrown with weeds . It appears 75% of the facility is shut down for various reasons

My stay went well

Woken up by management banging on my door at 11:30pm accusing me of multiple calls to the front desk and hanging up. Manager came in and unplugged the phone from the wall. No apologies or accountability that their equipment is crap.

If you are expecting the same hotel and rooms portrayed in the photos keep looking. This is not that hotel. The photos you see are of once nice and great hotel. This is no longer. The reality of this hotel is that is in now run down dirty broken shell of what it once was. (No exaggeration) We arrived to an empty parking lot with grass growing up through the cracks in the pavement. Went in. Checked in. Walked through the hotel to our room. It is all run down. Moldy tile ceiling tiles with water damage all over. Plants that have not been watered in years it looks like. All dead except the fake ones. Everything is covered in dust and dirt. The photo of that pool area in the photos. Imagine that abandoned for 10 years and that is the current state. The room smelled like cigarettes. Pee stains on the mattress cover. Not someone peed on it and it had been washed stain. Bright Bright yellow not been washed pee stain. Door knobs falling apart. The outside doors, no need for a key card they are just broken. Anyone can just go in and out as they wish. If you took the time anyone could probably walk in the back door of the hotel just go shake a door knob you have a free room. I have seen some shady dirty cheap hotels in my day. This one takes the cake no doubt. We were there 15 minutes and said no thank you. Checked back out and went to a different hotel. I can't even imagine what the breakfast would of been like. I wish we would of taken photos.

An old Crown plaza probably awesome in its day. No refrigerator or microwave in our room, breakfast a joke, cold cereal, hot cereal and a piece of fruit, maybe yogurt. No to go cups with coffee. Staff sitting outside when we arrived outside smoking weed.

The pictures online made it look better than what it really was. It was very outdated. The beds were so broke down they were very uncomfortable we woke up hurting so bad after sleeping on the mattress. It wasn't nasty but it just wasnt what i was expecting at all. There is a bob evans and a gas station right in front of the hotel. They had a heated pool which was very very nice. The bottom of the pool looked very nasty but i guess it is just stained. I will probably not stay there again but i guess for $100 you get what you pay for. And the staff was really friendly .

I wish I could give zero stars. Couldn't figure out which entrance to go in, drove around the building twice. A side door appeared to have some access, the front door where I finally did enter was woefully unlit, a single staff person behind several signs that were off putting. I did not feel comfortable so I left and Expedia will not credit me back because the property won't agree to it. I think Expedia should pull this listing from there offerings and refund my money, but it was booked under a no cancellation policy and so they won't. Now Expedia won't submit this review. It says I have profanity that needs to be taken out. There is none.