Quality Hotel Conference Center Cincinnati Blue Ash

The room was clean and comfortable, if showing some age. I was surprised at how empty the hotel appeared. The breakfast was wanting but since there is a Bob Evans in easy walking distance, this was not an issue. It is very easy location to get quick access to I-71 and therefore most everywhere in town.

Sheets were very very very dirty

Old dirty carpet, Vomit in stairwell, broken elevator, Breakfast offerings were Cereal and Luke warm coffee. It felt like you were in an abandoned building from the 90’s

When arriving, this hotel doesn’t look like much from the outside. However, the lobby area, pool area, breakfast area and rooms were well maintained and clean. The service we received was amazing. We booked this hotel for a one night trip to Cincinnati and the hotel accommodated our group of six very well. We spent the evening playing in the pool. The pool atrium was warm and clean. The pool water was warm and had jets running continuously filtering more warm water making the experience very enjoyable. The beds were firm, pillows soft, and the AC was strong and cold. Overall, first impression wasn’t great, but I am very pleased we gave the hotel the benefit of the doubt.

Plenty of things nearby including a gas station and Bob Evans right near the parking lot. I read a lot of horrible reviews and considered canceling last minute, so I will try to address the things I read. Yes, the pool has weird hours and live plants which make it look in disrepair. Yes, there need to be updates- painted outside and better furniture in common areas. Breakfast in the morning is seriously lacking compared to other places. Our keys were not working, but the manager came in because it was a simple battery change on the door. The room was clean. The staff was always there the moment we came in and they worked really hard to address the needs of every customer at all times. It is a hotel and it serves its purpose- providing a safe, clean stay with easy access to area dining and travel needs. I would stay there again. People who give this hotel very bad reviews are obviously expecting the Waldorf. This is a middle of the road place for middle of the road people.

Very clean and comfortable. The people working there were helpful and welcoming. Definitely would stay there again. Linda

This hotel was nothing like the photos. There was trash everywhere. The room I had smelled like cigarettes so bad. The atmosphere was inside was hot a muggy. The ice machines didn’t work the vending machines didn’t work. We were told we’d have conjoined rooms but upon arrival they didn’t even have those available apparently. The pool was messy, and never opened during the day we had to ask. breakfast consisted of just cereal, and a bag of apples. No wonder they don’t offer refunds or cancelations - a lot of people would be requesting them!! We were very disappointed in it.

This Hotel Looks Abandoned from the outside. It's in desperate need of Landscaping. The pool area has paint chips inside and outside the pool. That could possibly be Lead paint or make people sick! The Website pictures misrepresent this Hotel. I WANT MY MONEY BACK ASAP!!! I will be contacting Expedia for a REFUND!

The property is very ran down. The pool area is not accessible unless you walk down to the front desk and ask them to unlock it. Towels are necer stocked. Key cards do not consistently stay activated. The only ice machine is on the 6th floor. There is rarely anyone at the front desk you have to wait for them to come. Breakfast is only 2 types of cereal.