Rodos Palace Hotel

It was excellent!!! Very friendly very helpful and very clean !!!! I felt very safe!! Also very good location!!!

Η υποδοχή ήταν εξυπηρετικότατη.Το δωμάτιο καταπληκτικό ,λαμπερό και πεντακάθαρο.Βολική τοποθεσία του ξενοδοχείου.Τα πρωτόκολλα τηρούνται πλήρως.Το συνιστώ ανεπιφύλακτα.

Unique place, beautiful atmosphere, renovated, fresh room! Nice pool restaurant with Greek specialties! Kind reception staff, Dimitris is really friendly and kind!! Despoina at the swimming pool is also friendly and professional!! Thank you all, see you next year!

Great stay at the Rodos Palace. Staff were fantastic and always really helpful. Good location with beach across the road and Rhodes Town only a short bus or taxi ride away.

Good hotel with great friendly staff. Petros in the main bar was very friendly and helpful.

The hotel staff were excellent, always helpful and the service given was again very good. The staff are made to work long hours. The hotel is kept clean, but the property condition in certain areas does need to be upgraded. The hotel can not be said it is 5 star!!There were chairs which were falling apart. The beach was across the road and we had to pay Eu5 /bed, there was no deal made by the hotel so that we would not have to pay. The evening shows were a big disappointment, and again for a 5Star hotel a better effect should have been made.

The hotel needs an upgrade, it looks too old. Our hotel room had a burn on the carpet and dirty walls. We have been asking for an iron to iron our clothes for 3 days, receiving different answers about the reason why we can/cannot have an iron. Every day we were told different things to realise that they were not giving us an iron to force us pay for the ironing services of the hotel!!! This is supposed to be a 5* hotel and everyone pays a good amount of money for their stay. They are trying to make even more money from things like the ironing services and wifi! There is NO wifi in the rooms, only in public areas!!! In a 5* hotel!!! We have been to real 5* hotels like Hilton, Nikki, Four Seasons and nobody ever refused to give us an iron!!! Even in little B&Bs they do provide irons and wifi! Ridiculous!!! Definitely NOT a 5* hotel!

They charged 370 euro for laundry service and didn’t tell me price until after they did it

Mixed up the rooms, so, on arrival after a hot and lengthy ferry trip, it took the best part of an hour until we had suitable sleeping arrangements for the 5 paying adults in our party. This, inspite of calling ahead 24 hours before arriving, to be assured they knew we needed separate beds, due to my being post-Op, and unable to share. 5 star hotel in mid August with NO air conditioning... no-one even told us it had broken down at check in, but when we sent for someone, they sent up a young man, Vassilis, who played around with it then said a technician would come up.. We waited in the heated room, sweating, for an hour. No-one came. After returning from dinner, the room was unbearably hot, so I called down, to be told there was a problem. Receptionist said she would put a note under the door with an appointment for me to discuss with the manager, the following morning. No note received. I emailed Customer Relations re my dissatisfaction. Still no reply 6 days on. Dreadful. Expensive, waste of my hard earned money, for a 24 hour stay, no sleep due to heat, and lack of advertised facility. They don't care about their guests, inhospitable hotel.

RP is old tired and should be gutted and completely refurbished. It needs a massive updating. The Staff are overworked and it shows. The first room I stayed in looked fine but the bathroom was unusable due to a lack of maintenance. The staff gave me a second room. This room had a bathroom that worked appropriately. The beach was bad. Small stones between toes not good. The beach should be sanded. The personal touch, because of resort size, is lacking. The HT Mngr was nowhere to be seen. I never met HT Mngr in RP not once. The resort is too big and needs updating. The breakfast, cooked, is a joke. The buffet needs changing.