Comfort Inn Atlanta Downtown South

The staff were friendly

The lobby hand sanitizers were all completely empty or not working. The lobby bathroom soap dispenser was empty and looked as though it was always empty and they put a large bottle of hand sanitizer instead. My first room was very hot and the AC was broken so I switched rooms. The whole building on the guest room floors smelled like cigarette smoke even though the rooms say no smoking. It was not at all what the description and photos portrayed. l actually left after my first night reservation and got another hotel. I would have tried to get a refund but I booked through booking.com and it was non refundable. Very disappointed. The bed in my room was very uncomfortable. It had a depression in the springs where it felt so worn out from people sleeping there.

It was quiet for the most part

An article went missing from my room. It was only me. I informed the front desk and never received a return call about the security footage. Keep the head on a swivel here.

The room was clean, the bed was comfortable, plenty of space in/around the room. Also close to a publix.

The website needs to do a better job of explaining the early check-in guidelines. Got to my hotel early,as my train from Greenville to Atlanta arrived early in the morning (it's the only train that goes from GVL to ATL) At around 9 or so in the morning (I made it clear when I booked this hotel) I got ubered to the hotel only to be turned away. The lady said that I couldn't check in until 12 noon. So I went somewhere to find breakfast. And literally had to "hangout " at a chick fil a until it deemed time to check in. The Wi-Fi in this facility could have been better. Kept having trouble when came to my PS5(which needs a internet connection to operate). Also there was little to no hot water in this hotel and the toilet in my bathroom was 'running' water like the commode was broken.

Tv is still old not smart tv I lost to view my game but they provided oven and fridge

Tv not good, hot water taking time

In the city, but away from horrible traffic and noise. Close to Georgia State University.

Unless I missed it, the desk lamp would not turn on.