Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine

Arrived to our room to find a portable ac unit and fan blower on the floor drying the carpet. It was extremely hot in room. The bathroom was also dirty with trash left behind. Hotel was outdated. Mini market didnt have much availability to choose from. We called front desk and let them know we were checking out immediately. We have 2 kids. 1 year old & 6 year old so the room was too uncomfortable to stay in, no extra room was offered so we left.

I booked a room that said it would have a king size bed and a sofa sleeper. The bed was not a queen. The room was ok. I was charged a deposit and was told it was going to be refunded. It still hasn't been. We were told at check-in that breakfast was open until 10. We showed up at 9:15 and they were cleaning up. They let us grab a few things, but the lady said they closed at 9. We love waffles at hotels during our time away. Well, they only served on weekends. The site did not state that. The stay was good overall, but I wouldn't book here again.

Sheets felt sticky. Rooms were very humid despite AC running. Breakfast was good with several options to choose from. Conveniently located near the airport.

Cleanest

Hotel was a little outdated but yet was still very clean and comfortable. Rooms were spacious and front desk staff was freindly . The only complaint i have is the pool had way too much chlorine! Parents & kids complaining it was way too strong and burning eyes and nose.

My stay was amazing until it got close to check out. Maintenance walked in my room while dressing and I was very upset that they would allow this. My stay was a late checkout they should not let anyone make or female in my room until I check out.

Check in staff was wonderful. Checked in around 2:45, room wasn’t clean and ready until after 4! Chlorine was so strong in the pool area it was burning my eyes just to pass by in the hallway, couldn’t stay in pool/hot tub very long! It was very humid in our room even with the AC set to 68 or below. The hotel was clean.

Suite seems small even though there are 2 bedrooms, sitting area & Kitchen. & 2 baths ugh

I didn’t get to come stay and I was super disappointed that this hotel didn’t honor the fact that I bout the insurance plan and still charged me for my stay !