Residence Inn by Marriott Lakeland

Location

Out of extra pillows

I liked the comfort it had everything necessary to spend extended days, location, staff, the breakfast was good.

The cleaning was a bit dirty

Convenient to dining. Room was too close to the highway which was noisy. Pull out bed was not comfortable for a room costing $275 a night.

Excellent

The staff went above and beyond to help me in my time of need. I liked having everything in one place that I needed to be able to cook, a full kitchen set-up.

Had a great experience. Took the trip for work and stayed here. Dane Gallion was very help and addressed all needs well. Glad to have had him working there when I arrived after a long trip as well as some of the evenings during the week. He was very approachable and friendly making the stay more pleasant than us standard for work trips

Room is top quality. We were early for check in and they upgraded so we could check in immediately. Staff unbelievably friendly and helpful!!

We recently spent 2 weeks here over the holidays and were very pleased. The hotel had just completed a renovation and we loved all of the beautiful updates. The lobby was gorgeous, and our 2 br suite was our home away from home. The beds were very comfortable and it was quite spacious. It even included a lovely fireplace. The friendly, efficient staff, including Dane, Tuesday, and Isabella, were so welcoming and accomodated our every need. The location was very convenient within walking distance to Lakeside Village Shopping Center and its many restaurants such as Longhorn Steakhouse, Olive Garden, & Chilis. The full kitchen was also appreciated. Although close to the airport and a busy highway, we never heard any outside noise and slept very well. There was also ample parking. We look forward to returning on our next visit to Lakeland! Highly recommend!

The hotel was clean and the staff friendly.

I am also a mom that came for a soccer tournament. As soon as I entered the room the mold smell was so intoxicating that my eyes were itchy and red immediately. I am attaching pictures of mold, water damage in bathroom and clogged sink. We had no choice but to stay first night, because we arrived late, however, the next day tried to checkout early and were told had to charge second night even if we were checking out before 12 PM. We were told could not refund second night. They had no remorse for the condition the room was in. Manager had no concern and basically just said 24 hour cancelation policy. At a minimum the second night which we were not Staying should have been refunded given the poor condition fo the room.