Courtyard by Marriott San Francisco Downtown/Van Ness Ave

Good hotel with a strong turn of the century feel. Only one elevator it seems, but that didn’t turn out to be any problem. Rooms were surprisingly big. Lobby is small but very nice. If you need to stay here because you need to be close to the hospital across the street, there’s really no better option. Plus there’s two good restaurants nearby - Mel’s downstairs and Tommy’s Joynt across the street. Staff was very helpful and accommodating with some of our odd requests. Would recommend.

My husband was in the hospital and things changed constantly. What started out as a two day stay ended up being 4 days and the staff was very accommodating in that they gave me the same room for the same price .

There was a lot of homeless in the area.

Kept some of the charm of the Richelieu Hotel

Homeless people camping out on the next block

Very updated, modern, & super clean.

No room service, but everything is e loved.

Property is clean, well maintained and extremely comfortable

Hotel does not accept Apple Pay at the lobby which is ridiculous considering they stay in the center of Silicon Valley

Upon arrival, parking is funny. You pull into first entrance it tells you to go, nope. They redirect you to second. Parking lot is tight but underground. So felt safe parking. Gated. Okay… here it gets tricky. You have to walk up stairs to next level ( don’t plan to hold all of your stuff at once) no elevator. Then once you’re in it’s like a maze to lobby. Check in was easy, staff friendly. There’s no bar or restaurant, instead you have to go to the ATTACHED restaurant Mel’s. Typical diner food. Full bar. Not what I wanted overall. Staff at diner had zero customer service. Rooms are boxes which is a given downtown, but they had to frost the windows to block the crappy view. Housekeeping has it clean, however, they knocked on my door day of check out 45 min prior to check out asking when I was leaving. Darn. Also zero customer service. Location is sketch too, so look out for that on you consideration. Overall, wouldn’t return.