The Ballantyne, a Luxury Collection Hotel, Charlotte

I absolutely LOVE Ballantyne resort. The beds were comfortable, the food was amazing, the resort was within walking distance of many things and I completely forgot I was in CLT. We had an amazing time and will definitely visit again soon.

Beautiful hotel, great spa treatment, yummy breakfast…the only problem was that the beds are too high, I struggled climbing into bed. Also, the room was close to the elevator therefore too noisy.

Classic high end Southern property under the Marriott brand. Spacious and well appointed in every respect and not of the warehouse feeling of some of the “newer” brands like Aloft. Great big fluffy white towels, bathrobes and (very important) slippers lend to relaxation after a hard day in these streets 😄! Plus, Ballantyne is a lovely area and a short walk or ride from a variety of eateries.

Loved every aspect of this hotel def. Worth what is charged will be coming back for sure!

Directions/signs to find facilities. Did have to ask a lot of the worker where things were. I did also go to the spa I never received my complimentary drink but my sister who accompanied me did. Maybe some clarification of what is offered.

Great hotel and great service

The staff is superb and the top reason to stay at the Ballantyne Hotel. Jeffrey Barbour (front staff), Iza, Cara (main bar) Debbie (front desk) and Brittany (director of pool services) provide exceptional service and truly care for your wellbeing. During our past few stays, it is always comforting to see their friendly and hospitable staff. They make you feel welcome and go above and beyond to make you feel at home. The rooms are modern, amazingly comfortable, elegant and full of small priceless amenities like beverages, wine, mixed nuts and water bottles. We visit our eldest daughter in Charlotte and always stay at the Ballantyne. Thank you for the uncompromising and elegant stay with the most amazing staff. And thank you to Claudia Long who is helping plan our daughter’s upcoming wedding in September. She is a dream to work with!

Absolutely loved Jeffrey Barbour and all associated employees that we met! My mother and I loved getting to see Jeffrey greet us with a smile and a very personable presence every time that we left and arrived back during our stay. Wonderful staff and experience!

The Ballantyne is likely the best hotel in the Charlotte region.