Best Western Erie Inn & Suites

The front desk attendant was so nice and so friendly. She even made sure that we had blankets and sheets for the sofa bed. Breakfast was good, the rooms were clean and beautiful.

We were upgraded to a suite,which was great. The bed was very comfortable,everything was clean,the breakfast was good especially with the make your own waffles.The staff was very friendly and helpful. It at st an enjoyable stay while visiting our granddaughter at Mercyhurst University.

1st things 1st. We have stayed at "this" Best Western over 6 times. Well we had no idea they MOVED ACROSS THE STREET. We would not have book if we had known. The 1st room, the toilet did not flush, the heat did not work The 2nd room, the shower leaked and there was damage outside of the shower of the repeated leakage. The mini fridge FROOZE all of our left overs and drinks. There was not a do not disturb sign on the door, so i stopped at the front desk before leaving. The gentlemen stated he would let housekeeping know. Well they were in the room. All and all it was just not a great stay. We will move on to a different hotel for our visits home.

This hotel is quiet, clean and roomy. Very pleased so far.

Our stay started off well however we then became stranded after a winter storm due to the parking lot not being plowed, we also asked the evening before for a late check out the next morning as the roads were closed and we wanted to wait to see if they would open before booking an additional night but we were told this was not possible. The male staff did not help the female staff shovel and basically stood around. We checked out before the usual time as the road was open however it became closed again causing us to have to stay again but we choose to stay at another area hotel. I travel annually to your town and will not choose your hotel again.

The parking is odd in front of the buildings

I enjoyed myself. Staff is accommodating and friendly.

Perfect

Bathroom facilities were very good. Breakfast foods like scrambles eggs and sausages were not kept as warm as it should

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