Best Western Erie Inn & Suites

Expedia cards didn’t go through, but the desk attendant was the best and handled the 30 minute call very professionally.

Our room did not get cleaned on our 2nd day. The body wash and conditioner were empty but couldn't tell until you went to use them in the shower. Bathroom door is a sliding frosted glass so light comes through into room at night. Toilet flush sounded like a key engine. No pool and breakfast options were limited. We will not be back

Really clean

This is the second time ive stayed at this hotel and the first time less than a month ago, the fridge was broken, i called numerous times down to the front desk and was always given a reason as to why they couldnt come fix it. First it was because of the time i called, then it was because nobody was there to fix it. It never got fixed, nor did anyone ever come to look at it. This time, the shower door was broken, same thing as last time, always an excuse and nobody ever came to fix it. I wouldn't recommend this hotel unless you enjoy broken items in your room with staff who doesnt care.

a good place to stay, near shopping areas.

This was the worst hotel I have ever been in. There was a very ?musty smell when we walked in which did not improve with turning on the air conditioner. The only furniture in the sitting room was a stained couch and a lamp. Multiple empty hooks on the walls. The wires for the smoke detectors were visible on the ceiling, but the smoke detectors themselves were missing. The wall was patched up and the curtains were stained and falling off the rod. Believe the negative reviews!

Stayed in King Suite; over-priced. Bad smell, ripped couch and mould, needing entire revamp of unit. Find another hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Air conditioning System

Great place, quiet, safe & plenty of parking. Dtaff was very kind & kudos to the breakfast attendant (don’t recall her name). Will book again.

Our room reeked of cigarette smoke (we are nonsmokers). There was no way we were gonna wait to change rooms because it took the gentleman 15 mins just to check us in (and there was no one ahead of us) and there were 3 parties behind us waiting to check in. We were exhausted from our long 8-hr drive and were starving so there was no way we wanted to wait another 45 mins for a different room. When we checked out the next day, we mentioned it to them and said it wasn't us and their response was "No problem." There was NO apology. The shower door would not stay shut but the shower pressure was good. The bed was a bit hard. Breakfast was decent. Ice maker on our floor worked great. Only one elevator that the staff also used for servicing the rooms but it was fairly efficient. Within walking distance of restaurants. Seemed like a safe area. With so many other lodging choices right there, we would not stay here again nor would we recommend it.