Hilton Garden Inn Independence

Hotel is clean, staff are VERY friendly and helpful, great location. I traveled for a baseball weekend series and was originally going to stay at another hotel nearby until the negative reviews swayed me to cancel and choose this property. I'm glad I made that choice. Hotel has plenty of dining choices in the immediate area, is just off the interstate, but no highway noise at all, and VERY convenient to the Sports Complex just 9 or so miles away. There were PLENTY of other people in baseball attire doing the same thing I was and were in for the weekend baseball series. The hotel itself could use a shot-in-the-arm and a remodel, the wallpaper was bubbling at the seams from the years its been there...but the room was clean. Only other issue I'd cite was that room only gets serviced by housekeeping every other day, which I didn't learn until my final day...but otherwise it was a fine experience. Hotel staff was great; I'd stay here again without a second thought and I'd recommend to friends/family without hesitation.

Nothing

Nothing clean. Bath tub didn’t work. Air ain’t work. Phone didn’t work. Run down and not clean

Yes

Very clean place

easy access and the rooms were very nice

I liked the amenities and the level of service. Very satisfied!

The whole experience was horrible we arrived at 8:30pm we were told our room wasn’t ready even though we checked in and picked our room earlier. They said 30 mins after 9:45pm we finally got our room. Overall quality of the hotel is poor as well.

Caulking of the the bathroom, vanity & tub, was a mess. The railings on the pool & hot tub are not secure. Definately needs updating. I expected & certainly hoped for more from a Hilton Garden property.

Old rooms, very stained carpet and not at all worth the price.

Very clean great staff happy hour friendly