1096 Scenic Gulf Drive, Miramar Beach, Miramar Beach, Florida, 32550, Miramar Beach, US
Recreational Opportunities: Enjoy outdoor tennis courts, an outdoor pool, and a fitness center at our condominium resort.
Meeting Facilities: Plan your event in the 678 square feet of conference space and meeting room.
Convenient Location: With attractions like Miramar Beach and Sandestin Golf Resort nearby, Surfside Resort offers a centrally located stay. Book now for a memorable experience!
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Guests highly rate the beautiful view and frequently praise the clean pools.
This place has been a very disappointing Vaction Jan-Feb, room is great, amenities/maintenance is horrible, only 1 hot tub working, the other has been down 3 times with it still down over 2 weeks. The pool was scheduled Nov-Dec to be done and we are in Feb with no true date given. Then the elevator for floor 14 would not work, the button failed for over a week, now they just took both bathrooms and showers down. This place needs to have some serious maintenance done. I would avoid as many people here have canceled or are saying they will not return as every year there have been pool, hot tub issues.
Needed more instructions for refrigerator (ice maker was off and hard to find switch no reference book to look up) more instructions for tv 3 remotes ???? We are in our 70s and need these instructions..
Great place
The details were a little unclear, but the desk staff explained everything once we got there. It was a wonderful vacation.
Loved our stay
Condo rooms need ceiling fans in them, woke up sweating in the night. The sliding doors to the patio in 1402A needs worked on, it kept coming off the track. Overall I was happy with the condo
View was absolutely beautiful. Private entrance to the beach. pools were clean and easy access.
Absolutely awful stay. Front desk staff should be fired—rude, miserable, and clearly hate their jobs. We waited over an hour past the 4pm check-in for dirty rooms, and this happened to others too. Bathroom was tiny (3x3 ft) with no ventilation, shower drained horribly—we stood in pooled water daily. Body wash, shampoo, and conditioner weren’t filled all the way. We got 6 towels and 2 trash bags for 4 adults staying 5 nights; no replacements, no room service, no help. Bring your own water, there’s no fountains and ice costs quarters. There’s a singular washer and dryer unit for over 300 rooms, and they tell you to wash towels yourselves, which also requires quarters. Codes for the gates they gave us for beach/ bar/ building access worked maybe 1 out of 12 times. Wi-Fi constantly cut out. Our room faced the tennis courts in the very back of the building, nowhere near what was advertised. Staff stayed glued to their phones and acted annoyed if you asked anything. When we questioned the lack of basic amenities, we were told, “So this is a resort, not a hotel. That’s why we don’t provide all of the hotel services.” I personally don’t think they truly understand the difference between a vacation resort and a hotel, but I digress. Book elsewhere. And overhaul the entire staff if you expect returning customers or decent reviews.
Absolutely awful stay. Front desk staff should be fired—rude, miserable, and clearly hate their jobs. We waited over an hour past the 4pm check-in for dirty rooms, and this happened to others too. Bathroom was tiny (3x3 ft) with no ventilation, shower drained horribly—we stood in pooled water daily. Body wash, shampoo, and conditioner weren’t filled all the way. We got 6 towels and 2 trash bags for 4 adults staying 5 nights; no replacements, no room service, no help. Bring your own water, there’s no fountains and ice costs quarters. There’s a singular washer and dryer unit for over 300 rooms, and they tell you to wash towels yourselves, which also requires quarters. Codes for the gates they gave us for beach/ bar/ building access worked maybe 1 out of 12 times. Wi-Fi constantly cut out. Our room faced the tennis courts in the very back of the building, nowhere near what was advertised. Staff stayed glued to their phones and acted annoyed if you asked anything. When we questioned the lack of basic amenities, we were told, “So this is a resort, not a hotel. That’s why we don’t provide all of the hotel services.” I personally don’t think they truly understand the difference between a vacation resort and a hotel, but I digress. Book elsewhere. And overhaul the entire staff if you expect returning customers or decent reviews.
The wait for elevators is atrocious. I cannot believe the fire codes would allow only TWO elevators for a 16 story condo. All day yesterday one of the two was out of service!!!
