Pueblo Bonito Mazatlan - All Inclusive

The resort was great and we had a wonderful relaxing vacation. Ramon Leon was amazing and took great care of us on the Beach all week.

My stay at Pueblo Bonito Mazatlán was incredible, and everything outdid my expectations. The resort was spotless, and the food and service were absolutely amazing. The staff was friendly and attentive throughout my stay, making the experience even better. I especially want to thank Eulam and Brayham for going above and beyond to make my visit truly memorable.

My stay at Pueblo Bonito Mazatlán was fantastic, with excellent service and an overall wonderful experience. The beach was absolutely amazing, and every part of the resort exceeded expectations. The staff was outstanding, especially at Cilantro restaurant, where Brayham and Eulam provided exceptional service.

Honest review of this Resort My wife and I have been to probably around 35 all inclusive Resorts in Mexico so we do consider ourselves experienced. This resort did not disappoint. From Check-in to check out it was very good. Cons: Only 2 really. The first one is can the property please spend a few thousand dollars in this resort and put some hangers and towel bars in the bathroom? And drawers in the room would be great too. No one wants to live out of their suitcase for their entire duration. The other con though would make me not want to come back to this resort or anywhere in Mazatlan again. What is with those annoying bands playing on the beach?! On Sunday, we counted 5 of them going to each and every Mexican Family sitting on the Beach and asking them if they could play a song (?) for them for money. We were there for 7 days and the bands were there for 5 of the days. TOO LOUD! And terrible too! My daughters grade 10 band would have made this guys look/sound bad. To a tee, every caucasian would grimace whenever they played and it did not matter where they played on this beach, you heard them whether you were on the beach, at the pool or even in your room! We spoke with probably around 30-40 people and everyone of them felt the same way we did. We go to Mexico to hear the crashing of the waves on the beach and not loud/terrible bands playing on the beach pretty much non-stop from 1:00PM - 8:30PM. Tuba's ,Base and snare Drums, trumpets, trombones, singing,,,,,,,,,,,,, Will not be going back there while they allow this. There was a resort a few hundred yards down from ours that made it clear, the bands could not solicit or play in front of their resort. If this is a Mazatlan thing, fine NP. I will take my business back to P.V., Cancun, Ixtapa, etc. Pros: The staff! Each and everyone of them make this place! Too many to mention as they were all really great! Food. Typically in the AI Resorts we visit, the night time (supper) food is not good at all. We usually eat one night at the resort and the next night out somewhere. With this place, it was not needed. Ate every meal there and they were overall really good! Drinks were good too. Not sure why they have Grey Goose, etc. on display but you cannot get it unless you pay 100 Pesos per 1 oz shot! First night I saw it and tried getting it only to be told no. Unless I paid 100 Pesos. I went to the front desk seeing if I could get a different wrist band or the like for an additional price of course so that I could get Premium Liquor and not the unheard of Mexican brands but was told no. Not available. You probably would have gotten a 5 Star review from me if this was an option. Think you are missing out on a potential revenue stream here PB. Charge a nominal fee for this option. 500 Pesos per day or?? Beach was great too. Lots of umbrellas and you would not have a issue getting one before 9:00AM. Beautiful sand and I think the waves crashing on the beach would have been great too if not for the bands playing :)

Great area, smaller footprint, good food although not available 24/7. There are no fridges in the clean modern rooms, so you are constantly asking for water, drinks. The beach is impressive. Lots of vendors and the mariachi band kicks in late afternoon. There are 2 pools, one side is quieter, activities at the other. Easy to get transportation off resort. Larger sister resort is quite far, at least 15 min bus ride, and its isolated. Waiters are attentive. First time in Mazatlan, I would travel back here.

Excellent service, Alfonso Tostado and Alejandro Gallardo treated us wonderfully at the Italian restaurant, excellent dishes and generous presentations, relaxed and pleasant atmosphere.

We had a great experience at Angelo’s Mazatlan thanks to Alfonso Tostado. Alfonso was friendly, attentive, and made us feel very welcome. The atmosphere was very nice, relaxed and inviting and the food was excellent. The catch of the day was the best we’ve had. Highly recommend asking for Alfonso if you’re dining here!

We had an incredible stay at Pueblo Bonito! From the moment we arrived, the property was beautiful, clean, and welcoming. The views, the atmosphere, and the overall experience truly made our trip memorable. A special highlight was dining at Angelo’s restaurant. The service from Alfonso Tostado and Alejandro Gallardo was absolutely top notch. They were attentive, professional, and genuinely warm, the kind of service that elevates a great meal into an unforgettable experience. They anticipated our needs, made thoughtful recommendations, and made us feel completely taken care of. Thank you to the entire Pueblo Bonito team for such a wonderful stay. We’ll definitely be back!

I have been going to Pueblo Bonito Mazatlan for over 15 years and they never disappoint. The front desk is exceptional, especially Patty, Sofia, and Carlos. They have great customer service and I look forward to seeing them every year. Francisco and Raul are great bell-hops. On the beach and Pool, Oscar , Noe, and Juan are very efficient and fast. At the Las Palomas, Miguel is the best waiter for breakfast. He fills my coffee every 5 minutes. He gets me fresh bacon and my friend eggs ranchero. He is always nice and gives great customer service. I will always go to Pueblo Bonito every year! Thank you Pueblo Bonito.

This is not a five star resort, maybe 20 years ago when it was built but needs a major upgrade. Way overpriced. The grounds around the hotel are amazing well taken care of. This is a timeshare resort and because of that you are constantly having to get scanned to make sure you are an all inclusive guest. Buffet is not open for lunch, food not that great anyways. Odd thing all restaurants do is no salt and pepper shakers on the table, you have to ask your already busy waiter and by the time you get the shakers you have finished and ready to leave. We were told by our Nexus bus guide not to drink the water, but they don’t even put water in the room. The beach is not swimable, very rocky, very difficult to even get onto the beach as old access was destroyed and not rebuilt, impossible if you have any mobility issues. Note about Sunday brunch at the buffet, get in and out early as all local timeshare owners come, they also take over 30% of pool chairs, all reserved with white towels and then never show up for the day, it was quite when we were there but would be very annoying if resort was full.