Pointe Royale Condominium Resort & Golf Course

Everything was great

The people staying upstairs it was so loud at night and felt tired all week long. Curtains would be nice in the bedrooms.

The room never kept hot water!! We had to take cold showers and it was only 3 of us staying in there, And it was dirty needed dusted really bad my husband has allergies and he was miserable the entire week could not breath

Close to the pool and easy to get into.

No complaints

Location was right where we wanted to be

Bed was old and not in good condition

The pool was okay

Didn’t like my room smelling like cannabis, the bed springs were broke, people outside was very noisy. The resort was getting ready for memorial weekend. So people working were noisy. Was not worth the money at all. Called to complain about the cannabis smell in our room and they said we could call the police.

Like..nothing Didn’t like…too much to list, very, very disappointed!!

We were very please with our stay at your condo.

The beds were pretty comfortable and so was the living room furniture.

Building 58 Unit 12 review: 1. Hot water didn't work in any of the 3 showers UNLESS you jacked with it for 4-5 minutes and plunged the knob 8-10 times to get it to go from the tub faucet to the shower head. And then if you were lucky it would stay warm/hot. Usually it would go ice cold in an instant and you had to start over. 2. The washer would not spin so our clothes were sopping wet and took 3-4 hours to dry. We were almost late checking out because I just had to take wet clothes out of dryer to leave. 3. The key card NEVER WORKED. We could not get in the automatic gate OR the swimming pool and had to ask strangers at the pool to let us in both days we went. My husband had to walk down the fence to the hot tub and holler at people over in the hot tub to get out and walk down to let us in one of the days. When we went to the clubhouse to inquire about getting another card that person was off until Monday. The gate attendant told us we had to call the reservation center that they didn't have anything to do with those. I called the reservation center and she told me verbatim the same exact thing; they had nothing to do with those that it was the condos problem. Ridicuolous. 4 Very visible mold in 2 of the 3 toilets. And my 11 year old grandchildren brought that to my attention first. 5. When we turned the faucet on in the shower upstairs rust came out into the bathtub. Then it wouldn't get hot like I stated in #1. 6. When I called before we went I was told we had to ask for pool towels at the check-in center. So I did when we arrived. But then I was told by someone else there that NO, there should be towels in our condo, but if there weren't any we had to come back to get some. And obviously, NO there were no pool towels in the condo. SO we had to drive back another 3.5 miles through traffice JUST FOR BEACH TOWELS. That took 45 minutes. 7. Porch light was burned out.