Renaissance Reno Downtown Hotel & Spa

The hotel staff were very chill, bar was fun.

Was there for a business event and was very happy with the property and its dinning and entertainment options.

I stay here every other week (3-4 nights a month) so while this might sound silly, my core complaint is the coffee machines in the room. No respectable hotel has coffee machines that require guests to run boiling water through single use PET plastic - a known carcinogen and totally gross to essentially get a single use plastic with coffee grains to a near melting temperature. Every other hotel above $250/night has moved to the small nespresso machines that use aluminum pods. I seriously might stop staying here due to this - I'm here for business frequently, wake up needing coffee in my room to start on emails/shower before work and this is a big deterrent. Otherwise, it's a good location, rooms are clean and staff is lovely. This is just one of the more notable things that should be addressed by a high-end hotel.

There was a problem with the booking

Great Valet team. I was in and out several times late at night and the next morning on airport runs to pickup family. James and team had me covered. Hotel and rooms were clean and efficient as expected at a Renaissance. Nice view of the Truckee River.

The experience at the Renaissance was awesome! This is a diamond in the rough hotel in Reno and I will be going back. Also, I wanted to note that their car valet service is top notch and in particular one of the lead valet attendants named Rafael.

We wanted a place close to the river. We loved the location. We wanted a place smoke-free. It was nice that there was not gambling in the hotel.

We didn't like paying for parking. We thought that it should be included in the price of the room.