InTown Suites Extended Stay Nashville TN - Madison

The kitchen

On

Roaches in room

When I first got there, there was pub hairs on the sheets and the blanket smelled like cat pee. The office manager was very rude and unprofessional. This place is nasty and the hallways smell like body odor. The housekeepers don't sweep the floors or wash the blankets regularly. It's also bug infested with roaches and bed bugs. I will NEVER be back!!

I didn't like anything, I was in a room where the TV didn't work then got moved the next day to a room the futon was so nasty and hard that it shouldn't of been on there and the walls so nasty they came in while I was gone to paint the walls, which my reservation was for two beds and the check in person told me that's not what I booked and I have a 19 yr old son too , sure told me it was going to be an up charge , parking lot full of activities

Nothing

In a busy area of town at all hours. Paid for a week, stayed 3 days and was denied a refund for the unused days. This is not a hotel most are people that live there full time.

Booked a week and checked out after three days. Property felt unsafe as it was surrounded by shady appearance loitering people, smelled of constant drug smoke, and so noisy I was unable to sleep. Do not recommend this hotel.

Why

I was charged more than when I reserved my room for there was multiple roaches in my room I was told multiple times that they would come spraying and move me rooms they never did and I paid to stay a full week and felt like I wasn't taking seriously or was it important enough