InTown Suites Extended Stay Nashville TN - Madison

Filthy, stinky, common areas are disaster. I have never see such filthy, awful place. How do these people stay in business? Please, do yourself a favor and stay away from this garbage place.

Receptionist was kind when checking in. They only have 1 staff from 11am to 7pm. Our key did not work after that time. We literally had to go to another hotel because we couldn't get in the room. I called both after hours numbers, left a voicemail and called corporate to get help. Have yet to get a return call. Very disappointed

Cockroaches in hotel. We saw at least 6 in brad day light, especially in bathroom. Hotel was cheap so i didn't expect much, but cockroaches are unacceptable. The room was also a bit dirty and dusty. Beds were clean and shower was clean. Did not complain to them because we only stayed 1 night and didnt spwnd much room there. The check in lady was nice, the room is big for the price and has a half kitchen. I would have been staisfied if it wasnt gross. The top of the fridge looks as if it has never been dusted. At least the beds were clean.

The hotel was not what i expected it was a weekly live in hotel the rooms where dirty smell like smoke

Was awfull the room was dirty the light on ceiling was hanging down the water in shower was barely coming out to even wash hair.

you get what you pay for.

Do NOT stay here unless you have absolutely nowhere else to go! The whole place smelled like smoke down the halls. The door to the room didn’t close all of the way. The comforter had several burn holes in them. I was told that all of them were like that. It did not seem safe at all even with the cops that were there on premises. I felt safer sleeping in my vehicle. Will not recommend this location to anyone!

Nasty, dogs barking all night, people arguing, yelling, kids running up and down the hall, old furniture, nasty carpet, nasty bathroom, beds were very soft, pillows dirty. Everything was nasty. We stayed here because we had no where else to stay. All the hotels were booked. Toilet would clog. Front desk gave us a plunger so we had to use it ourselves. Front desk didn't seem to care about our visit. Never again!!!

Be thankful to get my home. This place is terrible. I will get my home soon. And I want recommend this place to anyone. But penny she is awesome.

My sister & I stayed at this facility in 2015 for CMA Festival week. We chose it months in advance because of the location near the downtown area & the fact that we could cook our own meals during our stay. We get to the hotel only to discover that there were NO dishes, cookware, silverware, toaster, or coffee maker. The cupboards all had missing knobs, as did the dresser. The floor was greasy feeling. The toilet had such low pressure, we had to get a plunger from the front desk. You had to request extra toilet paper at the front desk. No housekeeping during our stay since we stayed 6 nights & not 7. We took the hotel towels to the laundromat with us. Bedding was clean but stained. Blankets had tears in them. Very, very noisy. Guests were allowed to party in the lobby, children were not supervised by adults, & there were dogs barking in the hallways at all hours. Seems like hotel is used for Section 8 housing. Had to haul our own trash out to the dumpsters. Didn't see any BBQ area, as noted on the website. Front desk closed each evening by 10pm, so there was no one available to handle any complaints. Would NEVER stay there again. Wrote a letter of complaint in 2015 (and included photos of our room!) to the home office in Florida & sent a copy to the hotel Manager on Myatt Drive. Ten months later - still no response.