Holiday Inn Express Hotel and Suites Abilene, an IHG Hotel

Very nice hotel to stay in

The AC in our room did not work properly. It did not cool like the other two rooms our friends were staying in. My room was musty/muggy and warm. The second floor smelt like dog/cat urine. The front desk employees were very kind.

Bed frame sticking out on window side, scratched leg room smelled musky. Jet's not working on a hot tub, hot tub dirty with leaves.

Convenient location. Good price. Good breakfast. Friendly staff.

Facility was rundown. Awakened by loud door shutting in corridor through night and especially early morning.

Not mattress covers on beds or pillows

Check in was bad Room phone was disconnected Tv did not work Shower would not drain Staff knocking at the door late at night Very disturbing

Check in was not quick. Girl working the desk was dressed in a dirty white T-shirt, was not friendly at all and was overall awkward. Pull out bed was horribly uncomfortable and had a large stain on the sofa cushions. Also no bedding was in the room for the pull out bed. Overall room was clean. Really liked there was a ceiling fan in the room. Landscaping around the hotel was very over grown and unkept.

Clean, quiet