SureStay Hotel by Best Western Morganton

This hotel was an interesting juxtaposition between old and new. It clearly needs updating. State of the art TV and comfortable bed. At one time there must have been a chair in the corner and now a gaping hole. Great coffee yet the breakfast was inedible. Poor offerings and clearly the workers staying at the hotel ate it all very early. We only drank coffee due to lack of hot food. Accommodating front desk staff. Antiquated shower head and tub was losing finish. Dripping faucet in shower. Would not choose this hotel again.

Staff was okay but TV remote had to be worked on, coffee pot in room was missing parrs and could not be used.

Unfortunately, our stay was less than satisfactory. The room was dirty and smelled like smoke. The breakfast options were very poor. When we stayed here the last time it wasn’t that bad but now it has a lot of issues. The hotel most definitely needs work done, painting and a deep cleaning.

Good costumer service, nice place but they have a lack of cleanliness

Located close to interstate 40

Nothing

They always are very helpful there and respectfully. The microwave in the room didn't work and they went and bought one for the room.

Wish we could have stayed longer

Hotel was fine. But would definitely recommend the hotel finding a new location away from a trailer park. Our view was directly into someone’s backyard.

Good location.

Needed a walk-in shower because my husband is disabled. I told the desk clerk. She said, "You got a handicap room. My husband had a really hard time stepping over the tub. He only took one shower. It was just too dangerous.

Very friendly and helpful

Had a little trouble figuring out how the shower worked