SureStay Plus Hotel by Best Western Bettendorf

Súper cómodo

The staff was very friendly and nice. Seems like the mattresses were replaced relatively recently, but those were the only two positive things about this place.

The whole first floor smelled like strong urine the first 2 days we stayed here. We couldn't turn on the AC, despite it being 87F and humid outside, because the smell came out of the vents. We were informed that cleaning staff hadn't shown up and after this, the smell in the hallway improved but the air coming from the vents was still awful - I don't even want to know what or where the smell was from. Didn't use it, but the pool looked suspiciously bubbly/foamy when we walked past. The entire stay (4 nights), the wifi did not work at all. Don't expect much from the breakfast.

The hotel was dirty. Sheets and beds were messy. There was a horrible dirty smell throughout the property. Breakfast area was also dirty. Pool was closed, probably for the better!

Everything!

I was disappointed with the selection. Not a lot to choose from. The warmer the you could put scrambled eggs and sausage in was on but nothing in it.

Breakfast was the main thing.

3 beds in 1 room for a family of 5

Run down and unkept. Stains on the towels and bedding. Floor not vacuumed.

Nothing

Stained bedding, all around dirty facilities

Cleanliness. Room size.

Mold on shower curtain. The pool was closed and we weren’t notified until kids were ready to go. So then I’m stuck with crying kids.

Location

Not clean at all. Bathroom had hat all over, floor not vacuumed at all, fridge dirty, bedding dirty and stained we didn’t even sleep under the blankets or sheets. Stuff and trash under the beds. Site says breakfast included but we went down at 6:30am and there was nothing. Almost empty juice, warm yogurt, no other breakfast items.