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6.8 / 10 Guest Rating

Quality Inn & Suites West Bend

2433 West Washington Street, West Bend, us

Quality Inn & Suites West Bend - main view

About the Property

Indulge in Comfort and Convenience

Located in the heart of West Bend, WI, the Quality Inn & Suites offers a prime location near popular attractions. Relax and Unwind in the indoor heated pool and hot tub after a day of exploring the nearby Riverwalk and museums.

Modern Amenities for a Pleasant Stay

Enjoy complimentary perks such as free breakfast, Wi-Fi, and local calls. The newly remodeled guest rooms feature everything from plush pillow-top mattresses to in-bath whirlpools for ultimate relaxation.

Business-Friendly and Pet-Friendly

For business travelers, take advantage of copy and fax services, while all guests appreciate the convenience of on-site laundry facilities and ample parking. Plus, this pet-friendly hotel welcomes your furry companions for a small fee.

Book your stay at Quality Inn & Suites for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
1/3

King Room - Non-Smoking

A satellite cable TV is included in this room, along with a fridge and DVD player.

21 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerHair dryerRadioDeskHeatingSatellite channels

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$117.93

$94.34

Includes taxes & fees

ROOM, KING BED

Free cancellation
Before Jul 2 (1 days)
Breakfast Included
20% OFF$128.24

$102.59

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1

Queen Room with Two Queen Beds - Non-Smoking

A satellite cable TV is included in this room, along with a fridge and DVD player.

21 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerHair dryerRadioDeskHeatingSatellite channels

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$131.18

$104.94

Includes taxes & fees

ROOM, 2 QUEEN BEDS

Free cancellation
Before Jul 2 (1 days)
Breakfast Included
20% OFF$142.65

$114.12

Includes taxes & fees
King Suite- Non- Smoking - Photo 1
King Suite- Non- Smoking - Photo 2
1/2

King Suite- Non- Smoking

The double room provides a tea and coffee maker and heating. The unit offers 2 beds.

28 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerHair dryerRadioRefrigeratorDeskMicrowave

SUITE, KING BED

Non-refundable
Breakfast Included
20% OFF$131.18

$104.94

Includes taxes & fees

SUITE, KING BED

Free cancellation
Before Jul 2 (1 days)
Breakfast Included
20% OFF$142.65

$114.12

Includes taxes & fees
King Room - Accessible/Non-Smoking - Photo 1

King Room - Accessible/Non-Smoking

This double room offers a tea and coffee maker and a TV. The unit has 1 bed.

19 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$117.93

$94.34

Includes taxes & fees

ROOM, KING BED, ACCESSIBLE

Free cancellation
Before Jul 2 (1 days)
Breakfast Included
20% OFF$128.24

$102.59

Includes taxes & fees

Guest Reviews

6.8
Good310 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.0
Service9.0
Location8.5
Room Quality6.0
Amenities6.0
Value for Money7.0
Food and Beverage8.5
Overall Experience4.5

Select topics to read reviews

C
christine
Verified booking
family
Standard Room
Stayed in Oct 10, 2025

"Good"

2.0

I will NEVER stay at this property again! Renting rooms for the night? I would have never booked here if I knew residents were allowed to hang out in the lobby, using the little space there was!!! Worst experience ever in a hotel and ive stayed in plenty!!

Helpful?
T
TraciusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Good"

6.0
Helpful?
T
TiffanyusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 6, 2025

"Good"

4.0

The pool was not heated at all even though it was advertised as being heated. They were doing construction in the room right next to us until well after 9:30pm and we were never told about this being done until we called front desk. I had a small child with us that was trying to sleep but couldn't because of the construction.

Helpful?
K
Kerry
Verified booking
partner
Standard Room
Stayed in Sep 25, 2025

"Exceptional"

10.0

The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.

Helpful?
M
Mellody
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Good"

2.0

This was the worst experience of my life at this hotel. I felt like I was being watched/followed when I got there. Got in the room,beds were nicely made but uncomfortable. The bathroom was disgusting! Hair in the tub,drains were draining very slow,chucks of hair and dirt on the baseboards in the bathroom. Horrible lighting. Cobwebs were around the AC unit. They have a pool and jacuzzi yes but couldn't even use my key to get in there,front desk had to let me in. Please save your piece of mind,DONT go there! Then lastly,when my family left I was not greated with a friendly have a safe trip or thanks for the stay. I wish I would of took pictures!!!!!

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Friendly staff

Helpful?
J
Jeffery
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Great place to stay "

10.0

Place was clean and staff was very friendly

Helpful?
N
Nekisha
Verified booking
partner
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Love the breakfast: Continental type- waffle ( make it your own), scrambled eggs, sausage link, toast, bagel, yogurt, cereal, juice, and coffee.

Helpful?
M
Marilyn
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Not so great"

4.0

Wastebasket hadn’t been emptied. Lamp didn’t work. Only 2 towels for a 2night stay!! Handle on the back outside door was broke off. Breakfast was excellent. Desk clerks were very friendly. Good shower head.

Helpful?
R
Raeann
Verified booking
Standard Room
Stayed in Aug 29, 2025

"Excellent"

8.0

The bed was comfortable, the room was clean. The bathroom was a little less than, but it was ok.

Helpful?
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