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6.6 / 10 Guest Rating

Quality Inn & Suites Charleston - Civic Center

1010 Washington Street E, Charleston, West Virginia, 25301, Charleston, US

Quality Inn & Suites Charleston - Civic Center - main view

About the Property

Amenities and Recreation
Take advantage of the fitness center and enjoy complimentary wireless internet access. The hotel also offers a daily buffet breakfast and a 24-hour front desk for your convenience.

Featured Amenities
The hotel provides complimentary wired internet access, a 24-hour front desk, and luggage storage facilities. Guests can also benefit from free self-parking on-site.

Comfortable Accommodations
Relax in one of the 140 air-conditioned rooms equipped with refrigerators and cable television. The rooms also feature coffee/tea makers, irons/ironing boards, and phones with free local calls.

Make yourself at home in the heart of Charleston and book your stay at Quality Inn & Suites.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Alcohol is not served at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
1/6

Standard Room, 1 King Bed, Non Smoking

1 King BedEntertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, microwave (on request), and dining tableSleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Desk, iron/ironing board, and phone; rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRefrigeratorDesk

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$136.66

$109.33

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
Standard Room, 2 Queen Beds, Non Smoking - Photo 8
Standard Room, 2 Queen Beds, Non Smoking - Photo 9
1/9

Standard Room, 2 Queen Beds, Non Smoking

2 Queen BedsEntertainment - Cable channels Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)Sleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationPractical - Desk, iron/ironing board, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningRefrigeratorDesk

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$124.1

$99.28

Includes taxes & fees

Guest Reviews

6.6
Good144 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the budget-friendly rates.

Categories

Cleanliness5.6
Service9.1
Location5.1
Room Quality6.6
Amenities5.6
Value for Money8.6
Food and Beverage5.6
Overall Experience6.6

Select topics to read reviews

D
Daria
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Good"

2.0

The room had mold in the bathtub and at the edge of the floor, an old broken lampshade with holes in it, a white comforter with little yellowish stains on it, scratched up furniture and a bed that dipped in the middle. They bathroom door had discoloration and was scratched up but I am not sure if it was dirt or stains. At breakfast they ran out of eggs, maple syrup and forks. I asked them to refurbish the food but had to finally leave so I am not sure that this was done. It was in the middle of the breakfast hours, not at the end.

Helpful?
F
Feky
Verified booking
Standard Room
Stayed in Oct 9, 2025

"Excellent"

8.0

Overall it’s okay

Helpful?
D
Denise
Verified booking
Standard Room
Stayed in Oct 6, 2025

"Good"

6.0

Two people were yelling at each other on the hallway at 2:30 am.

Helpful?
B
breonna
Verified booking
family
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

Very friendly and personable staff. Breakfast was great but limited options. Very convenient location.

Helpful?
Q
Quantee
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Good"

2.0

I booked a room for the wrong area and i could not get my room transfered to the same state different area and all i did was reserve it and i couldn't get a refund so thats what my review from how can i rate the stay if i never even stayed there.

Helpful?
C
Carol
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Good"

6.0

Although this is in the civic center district it is in a very run down area. There are lots of homeless people around the hotel and sadly a lot of them were sleeping on the pavement across from our window. There were also quite a few people who were quite clearly on drugs hanging about as well so overall it didn't not feel a safe area. We were a bit wary of leaving our car in the car park but all was ok. We did make sure we were back at the hotel before dark as it definitely is not a place to be at night.

Helpful?
N
Norris
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Exceptional"

10.0

Everything was good for an overnight visit.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Easy check-in and excellent customer service.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Sep 16, 2025

"Excellent"

8.0

The hotel is off the beaten track, but the service was good and the staff were friendly.

Helpful?
B
Beth
Verified booking
family
Standard Room
Stayed in Sep 10, 2025

"Good"

6.0

Location

Helpful?
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