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6.4 / 10 Guest Rating

Quality Inn Chicopee - Springfield

463 Memorial Dr, Chicopee, Massachusetts, 01020, Chicopee, US

Quality Inn Chicopee - Springfield - main view

About the Property

Welcome to Quality Inn Chicopee - Springfield, where comfort meets convenience in the heart of Chicopee.

Unbeatable Amenities
Enjoy complimentary wireless internet access throughout your stay, concierge services to help you with any needs, and vending machines for those late-night cravings.

Delicious Start to Your Day
Indulge in our complimentary continental breakfast served daily from 6:00 AM to 10:00 AM, ensuring you kickstart your day with a delightful meal.

Comfortable Accommodations
Relax in one of our 100 air-conditioned rooms, featuring refrigerators and microwaves for your convenience. You'll also find desks, coffee/tea makers, and complimentary toiletries in private bathrooms.

Experience the best of Chicopee. Make your reservation at Quality Inn Chicopee - Springfield today!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Designated smoking area
Concierge service
ATM/banking
Free breakfast
Free newspapers in lobby
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Double Beds, Accessible, Non Smoking - Photo 1

Room, 2 Double Beds, Accessible, Non Smoking

2 Double BedsInternet - Free WiFi Entertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, free toiletries, a hair dryer, and towelsPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 Double Beds Nonsmoking Accessible

Non-refundable
Breakfast Included
20% OFF$126.91

$101.53

Includes taxes & fees
Standard Double Room, 2 Double Beds, Non Smoking - Photo 1
Standard Double Room, 2 Double Beds, Non Smoking - Photo 2
Standard Double Room, 2 Double Beds, Non Smoking - Photo 3
1/3

Standard Double Room, 2 Double Beds, Non Smoking

2 Double BedsInternet - Free WiFi Entertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 Double Beds Nonsmoking

Non-refundable
Breakfast Included
20% OFF$126.91

$101.53

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking

1 King BedInternet - Free WiFi Entertainment - Premium channels and pay movies Food & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Closed-captioned TVNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Bed Nonsmoking

Non-refundable
Breakfast Included
20% OFF$139.71

$111.77

Includes taxes & fees

Guest Reviews

6.4
Good180 verified reviews
AI Summary

Guests highly rate the decent breakfast and frequently praise the quiet setting.

Categories

Cleanliness4.3
Service7.8
Location7.3
Room Quality5.3
Amenities6.3
Value for Money6.7
Food and Beverage7.3
Overall Experience6.3

Select topics to read reviews

P
Perry
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Excellent"

8.0

Staff was awesome!

Helpful?
G
Gerald
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Good"

2.0

This was the dirtiest place i have ever stayed and i was afraid to take my shoes off in the room

Helpful?
A
Andre
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Excellent"

8.0

Weird smell in room. Excellent breakfast

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Sep 27, 2025

"Good"

4.0

The property is in very bad shape. The door was broken, the hair dryer didn't work, and only one plug that worked by the bed. All night there was a tapping noise in the walls. All night. The check in staff was professional, and the cleaning crew did the best they could with what they have to work with. Very unsafe place.

Helpful?
K
Kayleen
Verified booking
friends
Standard Room
Stayed in Sep 22, 2025

"Excellent"

8.0

Love it

Helpful?
D
Desiree
Verified booking
Standard Room
Stayed in Sep 20, 2025

""Quality" Inn?"

6.0

The place was fine. It wasn't exactly dirty but it was shabby which gave the impression of dirtiness. The furniture was old, chipped and scraped up. The double paned windows were broken on the outside so when looking out of the window, it seemed like the window was broken. The TV was old and changing channels was difficult. You couldnt scroll thru channels, you had to manually type in each number. But the remote was half broken. I would press one number and a different one would show on the screen. So i has to press really hard and try repeatedly to get it right. The tub was chipped with some stains that made it look dirty and made me feel like i wanted to wear shower shoes. The towels were clean but they looked thin as if they'd been worn down. The beds were really hard and uncomfortable. The temp was either arctic or too hot. Even at 71 degrees it felt frigid in the room. The my room stuck so I had to push it really hard to open it and slam it to make sure it was all the way closed. And the only way to enter the property was from the front door. My room was all the way down the hall, around the corner and down another hall. So even though I could exit from a side door, there was no key access to the side door which was closer to my room. However, people often propped the door. So while it was convenient it didn't feel safe to have to door open at all hours. On a positive note, there was free breakfast that was decent. And the shower pressure and temperature was great!

Helpful?
D
David
Verified booking
Standard Room
Stayed in Sep 19, 2025

"Not Much “Quality” Here"

4.0

Tough to find accommodations during the Big E but I was able to book here. Took ten minutes of buzzing and phone calls before somebody came to the front desk to check me in. Room was in rough shape with walls cracked and peeling. TV didn’t work. Shower didn’t work. Sketchy people were roaming the halls late at night making lots of noise. I gave this place two stars because at least the sink and toilet worked and they served a decent breakfast. But really, staying overnight on a park bench might be a better option, at least in warm weather.

Helpful?
D
Duncan
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

4.0

There was a roach in my room (128), the treadmill didn't work, and the breakfast was nasty.

Helpful?
R
Rachel
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Good"

2.0

I did not stay. There were bugs all over the room

Helpful?
M
Maria
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Remove those old stinky carpets coffee maker dirty"

4.0

Place is very rundown , it didn’t have a clean smell it wasn’t very bad

Helpful?