Radisson Hotel St Louis Downtown Convention Center

Location

No housekeeping had to constantly ask for towels the couch was dirty and only two hangers in closet

The room was great But the service was unsatisfactory. We stayed five days. We were told that if we need anything we would have to request it the day before that include towels,coffee,and trash bags. None of the ice machines worked you had to get that at the front desk. The elevators hafe worked. And they changed $11:00 for a continental breakfast. All I can say is need to do better. Hostess could improve on there attitude.

The bed and the shower/ tub after I clean it.🤷‍♀️🤦‍♀️

It was close to the convention center.

I know smoking marjuana is legal but the smell was all in the hall ways. They ran out of towels, didn’t have face clothes.

The room size

First room no working air conditioner, Tv or phone and the tub was hideous I requested someone to come clean before I showered the housekeeping was giving me excuses I ask for cleaning products to clean myself

The breakfast was too pricey for the amount of money that was spent just to stay. The food was not hot and the coffee was warm.

The overall experience could have been better. No ice on the floors until we are checking out. The elevator was not working properly.

Location was great-it was 2 block walk to many different restaurants in the area. It was literally across the street from the American Center Convention Complex.

Room wasn’t clean, old and outdated. The door to the room wouldn’t lock or latch if it was wasn’t slammed shut. Not secure. Had to fight with the faucet to turn off shower or it would drip the whole night in the bathroom. The bathroom it self wasn’t clean. The floor had stains and the tub it self didn’t look good (I wore shower shoes). The carpet had stains and was worn. Wallpaper wall peeling. Lamp beside bed was broken off I did not research the property throughly. Or I wouldn’t have book it!!! Couldn’t change booking or go to another hotel-nothing else was available.

The staff was excellent!

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