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8.4 / 10 Guest Rating

Pestana Casino Park Ocean and SPA Hotel

Rua Imperatriz D. Amélia, Funchal, 9004-513, Funchal, PT

Pestana Casino Park Ocean and SPA Hotel - main view

About the Property

Luxurious Spa and Entertainment Amenities - Indulge in massages, body treatments, and unwind at the health club, nightclub, and thrilling casino.

Dining Options and Relaxing Bars - Enjoy exquisite meals at one of the hotel's 3 restaurants, have snacks at the cafe, and cocktails at the bar or poolside bar.

Convenient Facilities and Services - Benefit from complimentary Wi-Fi, concierge services, business center, and airport shuttle. With 379 well-appointed rooms, private balconies, and entertainment options, your stay at Pestana Casino Park Ocean and SPA Hotel promises the perfect blend of relaxation and excitement.

Ready to experience luxury and entertainment in the heart of Funchal? Book your stay now!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Parasailing nearby
Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Construction is underway at a neighboring building and there may be noise disturbance from the construction work. The property is professionally cleaned.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent113 verified reviews
AI Summary

Guests highly rate the inviting atmosphere and frequently praise the convenient location.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.8
Amenities7.8
Value for Money8.2
Food and Beverage7.3
Overall Experience8.8

Select topics to read reviews

L
Lauren
Verified booking
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year.

Helpful?
S
Sarah
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Hotel is very nice! Clean and comfortable rooms, great breakfast buffet. The hotel overall is a bit dated, but still very comfortable and would stay again

Helpful?
A
Alberto
Verified booking
family
Standard Room
Stayed in Sep 17, 2025

"Good"

6.0

I commend you on the inviting atmosphere and thoughtful layout of the lobby and floors, with comfortable seating enhancing the overall experience. However, I faced some inconveniences during my stay. The lack of an iron and ironing board was inconvenient, as I was informed that this was due to fire hazard policies. While I understand safety regulations, I believe these amenities would improve guest satisfaction. Additionally, clean towels were not provided during housekeeping, and one of the washcloths I used was not replaced. My daughter’s washcloth was left hanging by the bathtub. Having replacements available would ensure guests have what they need. The complimentary breakfast was limited, with the potatoes never served warm or hot. It's important to ensure that meals are enjoyable for guests. Lastly, I attempted multiple times to book spa services but found the spa unattended, with no indication of when someone would be available. Thank you for considering my feedback.

Helpful?
K
Kay Elizabeth
Verified booking
partner
Standard Room
Stayed in Sep 15, 2025

"Excellent"

8.0

Lovely pool and grounds very convenient for walking to the old town.

Helpful?
I
Ian
Verified booking
partner
Standard Room
Stayed in Sep 14, 2025

"Excellent"

8.0

Rooms and site were clean. Parking at casino is $12€ per day and no in and out privileges. Cleaning staff came in and cleaned our room on day 3 even though we had do not disturb sign up. Blow dryer in our room broke. We called 4 times, went to the front desk and it was never fixed. Eventually on day 3 they brought us a plug in one. Beautiful spot… staff service leaves something to be desired.

Helpful?
A
Anil
Verified booking
Standard Room
Stayed in Aug 21, 2025

"Exceptional"

10.0

Great place to stay.

Helpful?
D
Daile
Verified booking
family
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0

Excelente

Helpful?
O
Omar
Verified booking
family_with_children
Standard Room
Stayed in Aug 7, 2025

"Good"

2.0

Only location nice, otherwise to start from staff they dont have any customer service here is the incident i asked for extend the checkout till 1.30 pm only o e hour and half the response from front desk exactly she said, no you have to checkout at 12 room already given to another guest, this is totally not acceptable behaviour. Very limited breakfast, with no taste, and extremely old hotel

Helpful?
I
Inez
Verified booking
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

Would recommend

Helpful?
P
Patricia
Verified booking
partner
Standard Room
Stayed in Jun 24, 2025

"Excellent"

8.0

Very central

Helpful?