Norwood Inn & Suites Worthington

Foul odor inside the entire facility. Stains on carpet. Bent mattress frame. Someone else's socks under bed. Very poor electrical connections in all outlets. Vanity is falling apart. Toilet flushes randomly. Scraped ceiling from previous areas of black mold. Parking lot has holes that I know have wrecked people's vehicles. The booking process through expedia was awesome and easy, but as far as the facility, being homeless would be a better option than the Norwood hotel.

I showed up and was told my booking was declined - had to pay again at the counter. Couldn’t get into my room multiple times. After that got switched to a different room that the main lights wouldn’t turn on.

Dirty bed sheets and pillows/broken lamps etc…

The toilet did not work. The shower took a long time to heat up - I took a cold shower, thinking it was never going to heat up. Some lights didn't work. AC was subpar. There was NO food for their continental breakfast. I was very surprised by all of this. The gentleman at the front desk, however, was very nice.

It was the absolute worst and dirtiest hotel I have ever seen in my life. I was supposed to get a whirlpool suite only to find out none of their whirlpools are working, so I ended up getting a different room walked in turn the light on in the bathroom and there were cockroaches and I left so disgusted I would like a full refund for my $150 because I had to go get a different room And spend another 135 I have stayed in many hotels in my lifetime and I’ve never seen one as gross as this. You guys might not wanna have it on your website not in the parking lot swallow lighting for warning that I almost drove into.

The doors off to the side of the front door had no key locks. Anyone could have snuck in and not been seen from the front desk. I saw a small roach crawling on the wall of my room. The parking lot lightning is not sufficient enough for safety.

Please spend money at this hotel, so that they can afford to fix their coffee maker, pool, TV, microwave, and so that they can afford to provide something other than moldy refrigerated waffles with crusty cream cheese for breakfast. Please, also, be sure to pay your $5 towel deposit, and it would benefit Norwood greatly if you forget to ask for the deposit back.

We had items taken from one room on both Sat & Sun. The staff made it seem like it was a normal occurrence. Camera's down in the area of the room - one area cameras are down in the place - seems odd. My guys saw a mouse run in a hallway.

We reserved on expedia. Got to location and was turned away at 12:30am, they claim they had no rooms available, however the only car in parking lot was employees. The place looked likr it should be shut down. 2 other parties were turned away as well who had reservations.

It was extremely dirty , only gave 1 towel per room, u had to pay 5 for a towel , if you wanted ur money back you had to bring ur wet used towels back to desk, no soap, no kleenix, 1 wash cloth per room also, i realize it was a cheaper place but it was very dark and sketchy, glad i wasnt traveling alone.