Homewood Suites by Hilton Cleveland-Solon

Stay was not great, but room was big. Internet did not work the whole time I was there (overnight stay for work - could not work). When going to bed, I pulled back the covers to find the sheets were wrinkled making me guess the cleanliness of them. Going in to the shower, it was not clean, soap residue and someone's bottle top was in the shower. I also found mold within the shower. With these findings I then had a look closer at the sink and that too was dirty. I did not sleep on the bed and instead opted for the couch (thank goodness the room had a couch), I did use one pillow but put my hood up to sleep on it. Did not sleep well, I also did not feel safe with how much noise was coming from the hallway, so I placed a chair in front of the door. Breakfast was ok, they did a more Mexican style with lots of spices, that I did not like (but I'm not a big spice person) and seemed like the other stayer did not like them either.

Clara at the front desk was extremely patient and nice to us. Willing to help me find my Hilton Rewards account that I hadn't used in probably 25 years. Ms. Brown made sure our rooms were ready and clean. This is a very clean facility and the patrons are treated with respect, not an inconvenience. Also, the breakfast was fabulous!! 20 mins from downtown, great choice!!

Clean rooms, friendly staff.

Elevator door sounded terrible when opening and closing, otherwise fabulous place to stay.

It was just a getway with my kids to swim and be free since school starts back this week. Great time....My only complaint was that i should of had a sofa bed but instead had to chairs. You pay alot of money and expect whats being advertised. The guy at front desk said manager was gonna call Saturday and he would leave her a note to call but she never did. I made the best of it.

The location.

They gave me a room that had an air purifier plugged in and running full blast. It smelled awful in there. I had to switch rooms. They downgraded me to a room with a queen bed. I tried to get refunded the additional money I paid for the king room, but they said since I booked through a third party, they couldn’t refund me.

Clean sheets

Not great! Pool wasn’t working, green color. Room smelled awful of urine. Room wasn’t ready. they originally put us in the wrong room and had to switch us. Room needed to be thoroughly cleaned.