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8.6 / 10 Guest Rating

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Carretera Transpeninsular Km 10.3, CSL-SJC, Lote A-1 Cabo del sol, Cabo San Lucas, BCS, 23410, Cabo San Lucas, MX

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa - main view

About the Property

Experience the epitome of luxury and relaxation at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, where your dream getaway awaits.

Indulgent Spa Treatments
Rejuvenate your senses with an array of massages, facials, and body treatments, ensuring that every moment of your stay is filled with tranquility and bliss.

Gourmet Dining Options
Savor culinary delights at any of our 9 exceptional restaurants, including authentic Italian cuisine at Rosato. With 24-hour room service and an inviting poolside bar, your taste buds will be pampered at every turn.

Endless Recreation
Take a dip in one of our 6 outdoor pools or unwind in one of 4 hot tubs. With direct access to a private beach and convenient shuttles to nearby shopping, your adventure in Cabo San Lucas is just a splash away.

Escape to paradise and book your stay today!

Facilities & Amenities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Paddleboard on site
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Parasailing nearby
Firepit

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

3 bedroom Suite Ocean View - Photo 1
3 bedroom Suite Ocean View - Photo 2
3 bedroom Suite Ocean View - Photo 3
3 bedroom Suite Ocean View - Photo 4
3 bedroom Suite Ocean View - Photo 5
3 bedroom Suite Ocean View - Photo 6
3 bedroom Suite Ocean View - Photo 7
3 bedroom Suite Ocean View - Photo 8
3 bedroom Suite Ocean View - Photo 9
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3 bedroom Suite Ocean View

1 King Bed2223-sq-foot individually decorated room, balcony with ocean views Layout - 3 bedrooms, dining area, and sitting areaRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

207 m2
Sleeps 10
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

3 bedroom Suite Ocean View

Non-refundable
All Inclusive
20% OFF$3,661.74

$2,929.39

Includes taxes & fees
Solarium Ocean View, 2 Double - Photo 1
Solarium Ocean View, 2 Double - Photo 2
Solarium Ocean View, 2 Double - Photo 3
Solarium Ocean View, 2 Double - Photo 4
Solarium Ocean View, 2 Double - Photo 5
1/5

Solarium Ocean View, 2 Double

2 Double Beds419-sq-foot individually decorated room, balcony with ocean and pool views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Solarium Ocean View, 2 Double

Non-refundable
All Inclusive
20% OFF$586.29

$469.03

Includes taxes & fees
Deluxe Room, 2 Double Beds, Ocean View - Photo 1
Deluxe Room, 2 Double Beds, Ocean View - Photo 2
Deluxe Room, 2 Double Beds, Ocean View - Photo 3
Deluxe Room, 2 Double Beds, Ocean View - Photo 4
Deluxe Room, 2 Double Beds, Ocean View - Photo 5
Deluxe Room, 2 Double Beds, Ocean View - Photo 6
1/6

Deluxe Room, 2 Double Beds, Ocean View

2 Double Beds419-sq-foot individually decorated room, balcony with ocean views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

DELUXE, 2 DOUBLE BEDS, OCEAN VIEW

Non-refundable
All Inclusive
20% OFF$640.26

$512.21

Includes taxes & fees
Family Suite - Photo 1
Family Suite - Photo 2
Family Suite - Photo 3
Family Suite - Photo 4
Family Suite - Photo 5
Family Suite - Photo 6
Family Suite - Photo 7
Family Suite - Photo 8
Family Suite - Photo 9
Family Suite - Photo 10
Family Suite - Photo 11
Family Suite - Photo 12
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Family Suite

1 King Bed and 2 Double Beds1413-sq-foot individually decorated room, balcony with ocean views Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

131 m2
Sleeps 6
1 King bed (151-180 cm wide)
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Family Suite

Non-refundable
All Inclusive
20% OFF$883.86

$707.09

Includes taxes & fees
Superior Room, Ocean View - Photo 1
Superior Room, Ocean View - Photo 2
Superior Room, Ocean View - Photo 3
Superior Room, Ocean View - Photo 4
Superior Room, Ocean View - Photo 5
Superior Room, Ocean View - Photo 6
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Superior Room, Ocean View

2 Double Beds OR 1 King Bed400-sq-foot individually decorated room, balcony with ocean views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Superior Room, Ocean View

Non-refundable
All Inclusive
20% OFF$569.54

$455.63

Includes taxes & fees
Solarium Ocean View, 1 King - Photo 1
Solarium Ocean View, 1 King - Photo 2
Solarium Ocean View, 1 King - Photo 3
Solarium Ocean View, 1 King - Photo 4
Solarium Ocean View, 1 King - Photo 5
1/5

Solarium Ocean View, 1 King

1 King Bed419-sq-foot individually decorated room, balcony with ocean and pool views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Solarium Ocean View, 1 King

Non-refundable
All Inclusive
20% OFF$586.29

$469.03

Includes taxes & fees
Deluxe Room, 1 King Bed, Ocean View - Photo 1
Deluxe Room, 1 King Bed, Ocean View - Photo 2
Deluxe Room, 1 King Bed, Ocean View - Photo 3
Deluxe Room, 1 King Bed, Ocean View - Photo 4
Deluxe Room, 1 King Bed, Ocean View - Photo 5
Deluxe Room, 1 King Bed, Ocean View - Photo 6
1/6

Deluxe Room, 1 King Bed, Ocean View

1 King Bed419-sq-foot individually decorated room, balcony with ocean views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

DELUXE, KING BED, OCEAN VIEW

Non-refundable
All Inclusive
20% OFF$620.9

$496.72

Includes taxes & fees
Grand Club Deluxe 2 double beds - Photo 1
Grand Club Deluxe 2 double beds - Photo 2
Grand Club Deluxe 2 double beds - Photo 3
Grand Club Deluxe 2 double beds - Photo 4
Grand Club Deluxe 2 double beds - Photo 5
Grand Club Deluxe 2 double beds - Photo 6
1/6

Grand Club Deluxe 2 double beds

2 Double Beds419-sq-foot individually decorated room, balcony with ocean and pool views Club Level - Club Lounge accessInternet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Grand Club Deluxe 2 Double Beds

Non-refundable
All Inclusive
20% OFF$603.06

$482.45

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
1/5

Deluxe Room, 1 King Bed

1 King Bed419-sq-foot individually decorated room, balcony with partial ocean and pool views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Deluxe Room, 2 Double Beds

Non-refundable
All Inclusive
20% OFF$502.56

$402.05

Includes taxes & fees
Grand Club Deluxe 1 King size - Photo 1
Grand Club Deluxe 1 King size - Photo 2
Grand Club Deluxe 1 King size - Photo 3
Grand Club Deluxe 1 King size - Photo 4
Grand Club Deluxe 1 King size - Photo 5
Grand Club Deluxe 1 King size - Photo 6
1/6

Grand Club Deluxe 1 King size

1 King Bed419-sq-foot individually decorated room, balcony with ocean and pool views Club Level - Club Lounge accessInternet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Grand Club Deluxe 1 King Size

Non-refundable
All Inclusive
20% OFF$603.06

$482.45

Includes taxes & fees
Honeymoon Suite - Photo 1
Honeymoon Suite - Photo 2
Honeymoon Suite - Photo 3
Honeymoon Suite - Photo 4
Honeymoon Suite - Photo 5
Honeymoon Suite - Photo 6
1/6

Honeymoon Suite

1 King Bed1013-sq-foot individually decorated room, balcony with ocean views Club Level - Club Lounge accessLayout - Dining area and sitting areaRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

94 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Honeymoon Suite

Non-refundable
All Inclusive
20% OFF$1,094.3

$875.44

Includes taxes & fees
Villa Master Suite Ocean View - Photo 1
Villa Master Suite Ocean View - Photo 2
Villa Master Suite Ocean View - Photo 3
Villa Master Suite Ocean View - Photo 4
Villa Master Suite Ocean View - Photo 5
Villa Master Suite Ocean View - Photo 6
Villa Master Suite Ocean View - Photo 7
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Villa Master Suite Ocean View

1 King Bed1013-sq-foot individually decorated room, balcony with ocean views Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, double sofa bed, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

94 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Villa Master Suite Ocean View

Non-refundable
All Inclusive
20% OFF$636.54

$509.23

Includes taxes & fees
Deluxe Room, 2 Double Beds - Photo 1
Deluxe Room, 2 Double Beds - Photo 2
Deluxe Room, 2 Double Beds - Photo 3
Deluxe Room, 2 Double Beds - Photo 4
Deluxe Room, 2 Double Beds - Photo 5
Deluxe Room, 2 Double Beds - Photo 6
Deluxe Room, 2 Double Beds - Photo 7
Deluxe Room, 2 Double Beds - Photo 8
1/8

Deluxe Room, 2 Double Beds

2 Double Beds419-sq-foot individually decorated room, balcony with partial ocean and pool views Internet - Free WiFi Entertainment - 55-inch Smart TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, pet friendlyRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

39 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Deluxe Room, 2 Double Beds, Ocean View

Non-refundable
All Inclusive
20% OFF$552.79

$442.23

Includes taxes & fees

Guest Reviews

8.6
Excellent210 verified reviews
AI Summary

Guests highly rate the beautiful pools and frequently praise the great food options.

Categories

Cleanliness6.8
Service8.3
Location7.8
Room Quality8.8
Amenities9.3
Value for Money8.8
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

E
elanahandler
Verified booking
Couples
Standard Room
Stayed in May 19, 2026

"Fabulous Trip"

10.0

Enjoyed a wonderful trip. The service was excellent and the amenities were superb.

Helpful?
P
Paradise24220348475
Verified booking
Friends getaway
Standard Room
Stayed in May 15, 2026

"Great service"

10.0

Great service from Marisol at the Peninsula for breakfast, Yani by the pool, Antonio at the Grand club lounge for our night caps, and Angelica for our turn down service each night. They became our friends and made our trip perfect!

Helpful?
F
Flica5FENTON, MICHIGAN
Verified booking
Couples
Standard Room
Stayed in May 14, 2026

"Great people and resort. Highly recommend"

10.0

Beautiful location. The best food and staff that we have ever had. The housekeeping is top notch. Shout out to Angel Baeza and Alex Santos as well as Alejandra from sales. Wonderful people. Definitely recommend this place. All your staff were Wonderful

Helpful?
K
K7897QXvirginias
Verified booking
Couples
Standard Room
Stayed in May 12, 2026

"5 stars!"

10.0

Misael , what a host! Took great care of us. Everything was top notch! Definitely would come back based off his excellent service!

Helpful?
9
978aleaa
Verified booking
Family
Standard Room
Stayed in May 9, 2026

"A Truly Unforgettable Wedding Experience"

10.0

We are still in awe of how incredible Diana Alvarez was throughout our entire wedding journey at Grand Fiesta Americana Los Cabos. From the moment we started working with her, we felt taken care of in a way that is hard to describe. She is not only extremely organized and detail-oriented, but she brings such a calming, reassuring presence that makes you feel like everything is truly under control. She arranged a trial stay for us about five months before our wedding. That experience alone showed us how much she cared. Our two-day stay felt so intentional and luxurious, Diana made sure we were comfortable, prepared, and excited for everything to come. Meeting the chef and bartenders, experiencing the food, and seeing our vision come to life with those breathtaking views, it all felt so special. Diana walked us through every single detail of our rehearsal dinner, ceremony, cocktail hour, and reception spaces. Any idea or change we had, she welcomed and made happen so seamlessly. She also connected us with the most amazing vendors. Our wedding day was on August 8, 2025, where there was a tropical storm that honestly felt almost surreal. Diana reassured us constantly and worked closely with our vendors to adjust timing and wait out the rain. Because of her, what could have been a stressful situation turned into something so beautiful and memorable. She made our wedding day feel so special, so cared for, and so us. We are truly beyond grateful for her. Diana is exceptional at what she does, but more than that, she is someone who genuinely cares about the couples she works with. We will always look back on this experience with so much love and appreciation because of her!

Helpful?
T
triciasK7825OG
Verified booking
Family
Standard Room
Stayed in May 9, 2026

"The Best Family Vacation!!!"

10.0

The resort was amazing!!! 5 starts to all the staff especially Taide and Francisco who made our vacation the best time we’ve ever had! Our family came for my sisters 50th birthday and we all will come back again!!!

Helpful?
G
GokanusUS
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Exceptional"

10.0
Helpful?
J
J6635KCdanielleh
Verified booking
Business
Standard Room
Stayed in May 7, 2026

"Wonderful staff !"

10.0

Martin at Blu was an excellent server ! Very kind and took care of us like we were the only ones in the place ! Excellent server !

Helpful?
M
monicapQ6204YP
Verified booking
Family
Standard Room
Stayed in May 7, 2026

"💕Superior Customer Service 💕"

10.0

We had AMAZING service from Roberto, Carlos, Jose and Cruz. As we walked up they had our table ready remembered all our drinks. They worked great as a team never left dirty dishes, kept drinks filled. They were always smiling. Eder & Salvador from the Mexican restaurant super friendly and also provided amazing service. Itzae & Sharlene offered fitness during our trip. We had looked into this prior to booking at this resort. It was a priority to workout not only at the gym. I was able to let Ivan the GM know what a great experience we’re having. The staff greets you with their hand over their heart. ❤️ A gesture of serving you with their heart 💜 I look forward to our next trip and amazing service. 💜💜💜

Helpful?
M
MargaretusUS
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"once passed the check-in, the room is clean and the food was great"

7.0

I liked the food, the most

they lost our reservation through Booking.com. It took over an hour to check in, and the manager had to hand input the details from Booking.com. He never offered any kind of upgrade to compensate.

Helpful?