Holiday Inn Hotel & Suites Slidell by IHG

Staff was friendly

Building is run down,carpet is filthy, decor is extremely old and date,,Did I mention the Dirty, filthy carpets throughout

Room in need of a lot of work

Large room. Easy parking.

Facilities are in urgent need of refurbishement. All the area seems to be running down. Certainly not to the standard for IHG.

The employees

Nothing

Disappointing Stay – Not What We Expected from Holiday Inn We were genuinely pleased with the housekeeping staff—both ladies who serviced our room were kind, courteous, and did their jobs with professionalism. Unfortunately, the positives stop there. The room itself was a major disappointment. There was a hole in the floor between the two beds, which, although covered by carpet, posed a serious tripping hazard. Several times we nearly stumbled while walking in that area. Additionally, every surface in the room—the nightstand, desk, and area under the TV—was covered in an extremely sticky residue. Anything we placed on them would come away tacky, which made us question the cleanliness of the space overall. The breakfast provided was mediocre at best. The elevator was out of service for two of the three days we were there, which was very inconvenient. Even more concerning was the condition of the public men’s restroom on the first floor. It was non-functional for much of our stay—one stall was completely unusable due to being filled with waste, and the lights did not work at times. The condition was more in line with what one might expect at an abandoned gas station, not a major hotel chain. We chose this Holiday Inn because of its reputable brand, expecting a standard of cleanliness, maintenance, and comfort. Sadly, our experience fell far below those expectations. We hope management will take these issues seriously and make the necessary improvements.

We spent the night here before our cruise out of New Orleans. From the outside the hotel looked ok but the inside was a different story. The front desk staff were very nice but that was the only pleasant thing. The hallway to our room smelled musty. We noticed that the air intake grill to the air system was caked with dirt and debris. Our room smelled musty as well and we found dirt and grim in the room and bath. There were stains on the carpet & furniture and the tub didn’t appear clean as there was a ring of grime around the drain. The hotel was quiet so we did get a decent night sleep but decided to skip taking a shower there because of the condition of the bathtub. We found the breakfast area to be no better as the warming trays were greasy and didn’t appear very clean. We opted not to partake of the free breakfast and checked out. We are Platinum members of the IHG Rewards and prefer to stay at IHG properties but I cannot give this property a good score and advise travelers to bypass this hotel.

Just so so. Quick trip to New Orleans.

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Clean

Area