InTown Suites Extended Stay Houston TX - Westchase

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Nothing there I liked the staff is up to no good I have yet to receive my money back I never stayed there at all from july12-18

The staff just awesome

I didnt like that i had no wifi to 3 days no hot water for 1 and i almost got stuck in the elevator for duringba power outage

Reserved this room because we evacuated from Louisiana and when we got their to check in front desk was very ignorant with us and said they didn’t have a room available for us so now we are stranded in Texas sleeping in vehicle.

Lets see. they start with redoing the room key three times, but i had to go back to the office to let them the key was not working. After giving me a different room the internet code was incorrect. I had to call a 800 number for technical help, but there was no answer and no ability to leave a message. So no internet in my stay. Lastly, the office was no open until 11:00 am. I went to get something in my car in the morning, the room key would not open the door. The person in the next room told me this happens all the time. I had to leave and there were some things i could not get that was in my room. I want a refund on my room charge.

Seems more like a low income residential housing....odd check in process. Would not recommend.

Great friendly people i would come here more often

It was easy to book, quiet, and clean.. thank you very much