Hyatt Vacation Club at Sunset Harbor, Key West

Nice property

great property , great staff..... great unit

Location, cruise ship parking behind the pool. Very nice rooms. My view was nothing but everything else was perfect. Got there early and since the room was ready, was able to check right in.

We really enjoyed our stay, great staff, great surroundings. Absolutely beauriful sunset. The only issue, the pillows were flat and a bit uncomfortable.

We rented and paid for an entire apartment. Upon check in, we were provided a hotel room. We were offered to move to another property but due to location, we did not want to do that. There were others checking in at the same time that seemed to have similar issues. What they booked and what they received were much different. When I booked, parking was included according to the booking. Because I had read many reviews about parking issues, I took a screen shot of my booking details with parking paid and called the day ahead to confirm. Upon check in, the manager honored it only because of the screen shot and recognized parking is an ongoing issue with this property when 'outsiders' book. This is a small vacation rental / timeshare style property - nice people, friendly & our stay was fine outside of the accommodations, and multiple excuses of the why.

Friendly staff, clean room and close to Duval Street

Kathy is outstanding!

Dark room.

Kathy in the front desk was super nice and helpful!

We were right on the water with an incredible view. The suite was spacious and well-appointed. We will come here again absolutely! Great get-away!