Hyatt Vacation Club at Sunset Harbor, Key West

The room should have more pillows for the bed. Other than that, was a wonderful stay! Will definitely come back!

No bedding on the queen pullout and none to be found in the room. Floors were sticky and the bathroom was extremely small. We couldn’t get a receipt upon checkout because the printer was down and the didn’t email the receipt as promised.

The location on the island was nice.

We went here for a birthday trip! Check in was easy but if you book with Expedia and see what you’re room is supposed to look like (one bedroom, small kitchen, living space, bathroom and balcony) then get there to a small room with a bathroom attached, it’s a little disappointing…we booked this room specifically for the extra room we thought it had and that was pictured in our Expedia booking (yes we made sure the pictures matched the room type we got) I brought it to their attention and they said “yeah Expedia does that” and then I asked if I could upgrade and they said “well no then we’d have to go through the whole booking process again” so we dealt with the tiny room. Room service never came so no comment on that. Parking was an additional $35 a night too. And walking back at night was scary. Not great, would stay somewhere else next time.

Excellent location

This was close to Mallory Square. Great area to walk to all the busiest places.

Location was perfect.

Our room smelled like wet carpet and dog.