Big Bear Lakefront Lodge

The room was hot with no way to control ac. Noisy in the middle of the night

Beautiful right on the lake 10 steps, staff was kind, checkin took 30 seconds. Wonderful relaxing.

decent property by the lake. the sheets were not very clean. the breakfast is below average, just some bars and cereal.

Worst hotel you could ever stay at. Ants, roaches and spiders throughout the room. No dresser to put your clothes in. The mattress was about 4 inches thick. The mattress frame was horrible so we ended up putting the mattress on the floor. Overall disgusting place.

We stayed at this property for two nights on the lakeview side. Upon entering, there were black ants on the floor and furniture. The ants were around our beds and the bathroom, coming out of the blackened flooring. There was an alarm the first night that beeped every 45 minutes. We had to ask for toilet paper as soon as we got there because the cleaner "forgot" about it. He told us face to face. This weekend the office was run by three teen boys who cannot do their jobs. I understand having to employ them, but at least make sure they're taking out the trash. The coffee machine in the breakfast area does not have coffee cups.

I expect to get a full refund on this reservation. Room was not ready at check-in time. No water in bathroom sink, no coffee maker in the room as advertised, no breakfast provided as advertised, filthy floors, countertops, curtains and windows. Only two towels provided for a party of three. Only one toilet paper roll provided, already halfway thru. Staff did not show they care, made excuses for everything. Staff said manager would contact us, but never did. In the morning (breakfast hours) staff closed the office, so there was no one to talk to.

This place was horrible. Will never recommend this place. It was very dirty and it smelled dead rat all over the cabin. In fact we found a dead rat under the kitchen table. Location is convenient to everything but check your cabin and sheets carefully

Loved the ambiance ans atmosphere tranquility at its best!!!

The room was not clean and one of the two beds had stains on the top sheets. The pillows literally were paper thin flat and one of the pillows was missing a cover. The shower leaked SO bad and wouldn’t turn off all the way so we had to listen to a running shower all night along with a building alarm that kept going off throughout the night made sleeping near impossible. Very dirty.

Property is not well kept. Dirty inside and out. Not well stocked( we had a kitchen)