Big Bear Lakefront Lodge

Ok stay for one night. The room was very dusty, had a couple worn out fixtures. Several of the linnons were stained. Overall to expensive for what it was.

Found bed bugs restroom door broken the room smells very bad i had to check out me and my family with little kids in the cold weather to spend the night horrible experience

Great place!

Our stay at Big Bear Lakefront Lodge was an absolute nightmare. The conditions were unacceptable, and management was completely unhelpful. Here’s what we endured: Broken appliances – The stove didn’t work, the garbage disposal was broken, and the fan/light in the dining area was out. Filthy and unsanitary – Mouse droppings throughout the kitchen, no cleaning supplies, and not a single trash bag provided. No basic necessities – No toilet paper, clean towels, or even basic kitchen utensils, cookware, or glasses. Severe temperature issues – The upstairs was unbearably hot while the downstairs was freezing due to a broken window. No one in our family could get a decent night’s sleep. Hot water disaster – The water heater only allowed for one warm shower before running out, leaving the rest of us with freezing showers. Internet didn’t work. The cot was a joke – The mattress was so bad that it would be considered inhumane for a prison. Management was nonexistent – The office was closed most of the time when we sought help, and when we did get in touch with someone, they had no idea what to do. To make matters worse, we’ve been trying to get a refund for over two months, and neither Big Bear Lakefront Lodge nor Expedia has done anything meaningful to resolve this. Instead, we were offered a small credit for a future stay, which is insulting given the experience we had.

Nice place👍❤️

Pretty rundown, old and dirty

There was no breakfast provided, but the website said there was.

Stayed for my birthday weekend, and I’m very happy I found and booked this lodge. I reserved a lakefront room, and it was lovely. Although next time I think I’ll request a room on the second level. Check in was a breeze and the young man that helped us was nice. The rest of the staff we encountered through out our stay was very nice and helpful. I definitely plan on coming back in the future!

This room has not been properly sanitized in months. Dirty. Smells of mold. Breakfast very minimal with a minor selection. Not even close to that of a Quality Inn or Best Western Standsrd

Not as good as photo shows