Big Bear Lakefront Lodge

Very nice people work at this property, Thank you all.

Very nice room. Hot water sporadic, breakfast completely misrepresented, freezer has past guest half eaten ice cream, microwave sketchy.

When I be there it was not ready they said it was busy for the long weekend and didn’t have a lot housekeeping and I got wait almost 2 hours to be ready for my room and it wasn’t clean the blankets is looking dirty smells so bad

My review would be lower if it wasn’t for Kyle our front desk when we arrived. We also lost power due to high winds and he kept us updated and communicated with us about what was going on. Other than that the rooms were dirty. It’s like camping in the dirt. Towels didn’t seems like it was washed. Room cleanliness can improve. Location and views are beautiful.

An employee mistakenly entered our room with other guests and a dog while my baby was sleeping. The room was disappointing: stained blankets, dirty floors that left grime on our socks, creaky beds, and red stains on the ceiling and curtains. The staircase felt unstable. We were only given small towels, and the shower’s temperature indicator was faulty. Despite Expedia listing a crib, the hotel said they didn’t have one.

Very easy to find and very conveniently located near the town and shopping area

Great price for a spot right next to the lake and village

The hot water heater is shared with all the units in the building and since it was winter it ran out of hot water and it was only 9:30 PM. The tub was also not draining so we got stuck with a tub of cold water.

Tub was clotted, heat worked on and off, terrible breakfast… it was the most hotel I have ever stayed.

Staff was friendly, it was clean, the bed was like sleeping on a sheet of plywood, nothing romantic about the flame in the fireplace could barely see the flame, there was only 1 wash cloth. Definitely not worth the money I spent.