Winter Park Mountain Lodge

The staff and location

Needs a little updating

The room smelled like pot, the barhroom smelled like urine and after looking around it seems it was probably the very old shower curtain. The curtains were very old and had holes in them throughout letting light in. The parking lot was not maintained in order for people to get in and out. All of the other places were clearing their parking lot the customers there were having to be pulled out and towed, etc.. the last two days we were there. They started trying to take care of the parking lot, but still was not doing a good job buses could barely get in and out of there much less the patrons. We have stayed here before a few years ago and it was much better. The staff was very rude and frustrated with everyone complaining about things. I’m sure. There seem to be no one there from management to help out. Therefore, the staff was very frustrated and overwhelmed with the problems occurring

Plusses for this property...location is great...right across the street from Winter Park Village and Gondola, rooms were basic but clean, shower was hot with pressure, a great bar on site. There's a restaurant too that we heard was good. The non plusses...very dated...think Hot Tub time machine...only one elevator worked, even though it's close to the mountain you have to take the shuttle, you can't walk across HWY 40. If you are staying for a night or two a good inexpensive spot. if you want lavish, this is not the place for you

The place needs to be updated badly or even just taken care of.

The proximity to the Resort.

It was old. Smelly carpet throughout. The rooms were filled with shabby and dated furniture. It is desperate need up updating. I wanted my money back the moment I got off the elevator.

Restaurant was closed during weekdays. No breakfast. Property maybe the best price in town but very dated. Adequate.

the room did not even have a blanket for the bed.. I had to go the the front desk and ask. Sheets were thread bare and horrible We did not spend the second night that we paid for, and I would like a refund for that night.

It’s a good option considering that the bus is free and pass every 20 min. But the cleanliness could be better. Ask for the discount in the ski rental!

I originally booked a room for three nights. Feb. 21-24. Two weeks prior to arriving I called the hotel and canceled the third night. The front desk told me he was able to take care of this. After my stay I was charged for 3 nights and Expedia is telling me the hotel is refusing to authorize a refund for the third night which I cancelled. On top of this, the hotel is overpriced and very dated. The room was dirty with the carpet coming up and mold in the bathtub. I would not recommend.

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