Winter Park Mountain Lodge

It’s a little older but clean and in a great location. Will stay again in the future.

Horrible Place do not stay!

We had no issues with out two night stay here. We had plenty of towels and heat in our room. Restaurant was decent, customer service was good at the front desk. We would stay again.

The owners of this property should be held accountable for the conditions. The people there are working hard, and they are taking the brunt of the complaints for the poor management. I'd love to hear from the owners and management. Will they take ownership of the poor conditions?

Pictures and advertising very misleading. Most workers don’t speak any English. Fireplace in our suite didn’t work. Very outdated and not maintained.

Stayed there 3 nights with the family for a ski trip. Really run down hotel. The front desk didn’t mention anything about not having room service each day so I just assumed they would come while we were skiing. Came back first day, nothing cleaned and no fresh towels. I asked them to come clean the room the next day and they said they would. After we got back the 2nd day still nothing done in our room. So we went the whole 3 days with no fresh towels or trash taken out. They had coffee downstairs for free but both times I went to get some they were out. No bottle water for sale but they do have a few other small items.

Noisy, pillows and bed not comfortable

Older hotel with basic accommodations but allows dogs, close to the mountain and affordable. Only complaint is that the hot tub was cold. Otherwise exactly what we expected for the price.