Hilton Waikoloa Village

This resort is amazing! Everything from my room to lobby, pool, and anything in between was immaculate. On property activities were endless. I wish I could have stayed longer to enjoy more of what Hilton had to offer. There will definitly be a next time and I will stay much longer than this las visit.

Outdated, not what I was expecting at all. I had 2 adults 2 kids reservation and they gave me a king bed for all of us. Also, Receptionist was very unfriendly.

The property is stunning: natural lagoon, two large pool complexes with slides, bridges, cave, hot tub. Spectacular ocean views. This great for kids. Lots of activities incl. swimming with dolphins, turtles, boat rentals. But the dining options are terrible!! The two poolside burger joints close at 5:00! There is an over-priced Italian (?!?) restaurant with no view, and only one over-priced restaurant with a view - book ahead - not enough tables. So where to get a casual dinner? We saw a lot of Dominos deliveries! Also the entrance/parking is FAR from the Palace and Ocean towers. Only one of two monorails was running with 2 out of 4 cars no air conditioning - deadly!! Plan 20-30 minutes to walk or catch the monorail to get to the parking!! So running to the store or mall is an ordeal. The Palace is cheap and you get what you pay for - no pool, no amenities, depressing "courtyard." 10 minute walk to cafe in Ocean tower for decent coffee. Room service only on request.

As a single parent of kids with disabilities, this property was a total nightmare. The resort is ENORMOUS. I was reassured that there was a tram that could take us to the pools but during our entire stay we successfully caught the tram twice. Which meant we were putting in 15,000 steps per day going from our room to the pools, entertainment. The only restaurant in our tower was an extremely expensive Italian restaurant. There’s no bottled water in the rooms so they give you fillable water bags—but good luck finding the filling stations. The towel dispensers are not where the maps say they should be. The parking lot is far and requires a lot of steps. I put in a housekeeping request for more towels and coffee and hard to check in multiple times for several hours before anyone came. When I was booking this I reached out to the resort and mentioned I will be traveling with kids with autism. I asked if they had any tips for me since I’d be traveling as a single parent, and their only response was “we have no kids club.” That should have been a sign for me that this resort is not disability-friendly. It’s very beautiful and flashy but they absolutely do not accommodate anyone with physical needs and the food is not kid-friendly (I.e you can’t even get a hamburger anywhere). I’m so disappointed considering how much money I spent. To be fair, my kids had a nice time (aside from the walking) but it was at my expense since I had to carry everything.

Will come back

Beautiful resort.

Absolutely the most gorgeous hotel I’ve ever stayed at

I love how family oriented this property is. There are many things to do with your family just on the property

front desk is poor. when I asked for upgrade about how much total, they provided the wrong information about nightly instead of total of full stay. that make me confused about the total amount of upgrade and expend extra money. and if i know the TOTAL is larger than i expect, i wont process.

We had a great vacation & would definitely return. Mahalo!