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8 / 10 Guest Rating

Hotel Torremayor Lyon

Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685, Santiago, CL

Hotel Torremayor Lyon - main view

About the Property

Recreational Amenities: Relax by the seasonal outdoor pool and explore the area on rented bicycles.

Dining and Services: Indulge in delicious meals at Los Arcos restaurant and enjoy 24-hour room service. Benefit from services like concierge, babysitting, and complimentary Wi-Fi.

Event Spaces and Accommodations: Host your event in the hotel's conference space while staying in uniquely decorated guestrooms with Tempur-Pedic beds and rainfall showerheads.

Stay at Hotel Torremayor Lyon for a centrally located and family-friendly experience in Santiago. Book now for a memorable stay!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Outdoor pool - seasonal

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from December to February. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent107 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the attentive service.

Categories

Cleanliness7.3
Service9.3
Location8.3
Room Quality7.3
Amenities6.8
Value for Money8.8
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

J
Jayme
Verified booking
Standard Room
Stayed in Sep 17, 2025

"Good"

4.0

O quarto nao possui frigobar, estamos em 5 familia, em 5 quartos e somente uma tinha um frigobar que nao funcionava

Helpful?
R
RAIMUNDO
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Excellent"

8.0

Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito

Helpful?
M
M
Verified booking
Standard Room
Stayed in Dec 15, 2024

"A repeat visit to a charming hotel"

10.0

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.

Helpful?
R
Ralph
Verified booking
Standard Room
Stayed in Dec 15, 2024

"Kurzaufenthalt"

8.0

Alles ok! Zentrale Lage optimal für Kurzaufenthalt

Helpful?
R
Ralph
Verified booking
Standard Room
Stayed in Dec 8, 2024

"Kurzaufenthalt"

8.0

Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme.

Helpful?
R
Ralph
Verified booking
Standard Room
Stayed in Nov 25, 2024

"Kurzaufenthalt"

8.0

Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe.

Helpful?
C
Caryne
Verified booking
friends
Standard Room
Stayed in Nov 1, 2024

"Exceptional"

10.0

Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !!

Helpful?
G
Gloria
Verified booking
Standard Room
Stayed in Sep 6, 2024

"Exceptional"

10.0

Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!!

Helpful?
R
R8576RVlouisef
Verified booking
Couples
Standard Room
Stayed in May 10, 2024

"Nice safe location, helpful staff, huge reception area"

10.0

A very big hotel, very convenient for the Providencia area of Santiago within walking distance of shops, restaurants and the cable car to San Cristobal. Reception area very large and grand but not very welcoming. Staff a bit officious demanding to see our Chile entry papers. Room a fairly good size though double bed not that large. Good TV in room and free bottles of water along with welcome drink on arrival. Bathroom with bath a bit sparse on toiletries. Handy USB point by bed. Breakfast ok, coffee machine, no cold milk, hot milk tasted a bit strange. Only one set of slots of toaster worked one morning

Helpful?
G
Gaston
Verified booking
Standard Room
Stayed in Apr 10, 2024

"Good"

4.0

Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.

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