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8 / 10 Guest Rating

Hotel Torremayor Lyon

Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685, Santiago, CL

Hotel Torremayor Lyon - main view

About the Property

Recreational Amenities: Relax by the seasonal outdoor pool and explore the area on rented bicycles.

Dining and Services: Indulge in delicious meals at Los Arcos restaurant and enjoy 24-hour room service. Benefit from services like concierge, babysitting, and complimentary Wi-Fi.

Event Spaces and Accommodations: Host your event in the hotel's conference space while staying in uniquely decorated guestrooms with Tempur-Pedic beds and rainfall showerheads.

Stay at Hotel Torremayor Lyon for a centrally located and family-friendly experience in Santiago. Book now for a memorable stay!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Outdoor pool - seasonal

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from December to February. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Twin Room - Photo 1
Standard Twin Room - Photo 2
Standard Twin Room - Photo 3
Standard Twin Room - Photo 4
Standard Twin Room - Photo 5
1/5

Standard Twin Room

2 Twin Beds323-sq-foot room with city views Internet - Free WiFi Entertainment - 26-inch LCD TV with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Tempur-Pedic bed, premium bedding, a down duvet, and a pillow menu Bathroom - Private bathroom, slippers, and a shower/tub combination with a rainfall showerheadPractical - Safe and deskComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerDeskPrivate bathroom

Twin (2 beds)

Non-refundable
Breakfast Included
20% OFF$782.07

$625.66

Includes taxes & fees
Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
Superior Room - Photo 8
Superior Room - Photo 9
Superior Room - Photo 10
Superior Room - Photo 11
Superior Room - Photo 12
Superior Room - Photo 13
1/13

Superior Room

1 King Bed538-sq-foot room with city views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 26-inch LCD TV with cable channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Tempur-Pedic bed, premium bedding, a down duvet, and a pillow menu Bathroom - Private bathroom, slippers, and a shower with a rainfall showerheadPractical - Safe and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No rollaway/extra beds available, bed sheets not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerDesk

Double Superior

Non-refundable
Breakfast Included
20% OFF$782.07

$625.66

Includes taxes & fees

Guest Reviews

8
Excellent107 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the attentive service.

Categories

Cleanliness7.3
Service9.3
Location8.3
Room Quality7.3
Amenities6.8
Value for Money8.8
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

C
carlos
Verified booking
Standard Room
Stayed in Mar 28, 2016

"Second time at Torremayor"

8.0

Hotel is in a very good neighborhood, great shopping, restaurants and supermarket. Rooms are small and a bit dated,service is good breakfast is ok. Second time I stay here and probably would stay again, it is affordable and the location is ideal.

Helpful?
S
sam
Verified booking
Standard Room
Stayed in Jan 25, 2016

"Good"

6.0

Ok but third bed cost additional two third of double room seems way too much

Helpful?
T
Tim
Verified booking
Standard Room
Stayed in Dec 26, 2015

"Hotel in safe, upmarket area of Santiago"

8.0

We returned to this hotel after our visit 3 years ago, as it is a good location to explore the city, with lots of great restaurants within a few blocks. Friendly staff

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in Dec 11, 2015

"Good hotel"

8.0

Everything was as expected. The hotel is conveniently located at the heart of providencia, close to many nice restaurants and commercial centers.

Helpful?
C
carlos
Verified booking
Standard Room
Stayed in May 9, 2015

"visiting a friend in Santiago"

6.0

Old hotel w small rooms, comfortable but if two people in the room it makes it small.Great location very good service but hotel is old and starting to show its age. Good breakfast and restaurant was okay. Better places to eat all walking distnce..

Helpful?
J
Jennifer
Verified booking
Standard Room
Stayed in Apr 22, 2015

"Disappointed and unfriendly front desk staff"

2.0

We were quite disappointed with this hotel. First off the front desk service was cold and unfriendly. The man at the front desk did not smile once or greet us at all when we first arrived. He did not go through the amenities of the hotel or even let us know we had a complimentary drink ticket. There was no explanation of attractions or things to do around the area. We had to ask him for a map, which he just handed us with no explanation of where even the hotel was on the map. The only service staff that we did like were the housekeepers. They were quite friendly and helpful, especially with helping us unlock/lock our door with the malfunctioned key cards that we were given. The hotel itself is very outdated and the bed very uncomfortable (feeling the springs throughout the night). The buffet breakfast in the morning had the basics but wasn't the best. Overall we were quite disappointed with the hotel, especially considering the cost of each night.

Helpful?
B
BHC
Verified booking
Standard Room
Stayed in Feb 26, 2015

"Comfortable Hotel in a Convenient Location"

8.0

The Torremayor is around the corner from a Hop On Hop Off stop. It is several blocks from the sculpture park and walking distance to a wide range of restaurants. It is not clise to night life if that's what you're after.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 7, 2015

"Great Location, great breakfast buffet"

8.0

Great Location, great restaurant breakfast buffet, air conditioned rooms - what's not to like! We stayed here on the last night of our 3 week vacation in S America. Granted, most of our stay was in budget accoms. gut this was positively luxurious and a great way to end our trip!

Helpful?
L
Lauren
Verified booking
Standard Room
Stayed in Jan 26, 2015

"Pleasant stay close to metro stop"

10.0

Had a wonderful stay here. Easy walking to Los Leones metro station and av providencia for eating and shopping at Mall Costanera Center. Staff very friendy and helpful with excellent english. Would stay here again. Buffet breakfast included, basic but good. My only issue was no master control over the air conditioning in the room.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jan 1, 2015

"Good hotel in nice area."

8.0

Good hotel in a very nice area. Comfortable bed. Good breakfast with many choices eggs, meats, cereal, fruits, breads.

Helpful?