Hotel Torremayor Lyon

Service was very good - allowed early check-in / late check-out. Free Pisco Sour as a welcome drink. Tempurpedic mattress was nice. 2 blocks from Los Leones Metro in a nice area. Free Wifi.

Very nice, clean, right size, nice building, very comfortable and,superbly located Hotel. Friendly staff, good breakfast.and very nice facilities. It is located in one of the nicest area of Santiago in Providencia , a couple of blocks from the metro.With many nice shopping areas and restaurants. The Costanera Center a magnificent modern building, the tallest in South America is at walking distance, It is a definitely must see with a great shopping area in 3 floors and very nice restaurants in the Food Ct. All in all the Hotel Torremayor is a a highly recommendable hotel for everybody.

We arrived at 2:30 AM due to airport delays and the Receptionist was asleep and we had to bang on the door to wake him up. He told us we don't have reservations so I had to give him copies of Reservations Confirmation and he spoke very little English. Very old hotel and someone from your office has to check it out before approving it. We had to pay for WiFi and it was very bad reception. I spoke to the Manager he was very nice but because it is an Old Hotel and no renovations made makes it very unbearable. Bathroom was very small.

Hotel lobby was modern and clean, room was dated but clean and comfortable, breakfast was adequate,. Staff was helpful.

Nice hotel in a great area. We were able to walk from our hotel to explore some interesting areas of Santiago. We walked to the Metropolitan Park from there, as well as a new shopping center that had some fantastic dining options. There were many other stores, cafes, restaurants, and ars within walking distance. We never felt unsafe in the area. The hotel was pretty nice, though you can tell it has some years on it. Free breakfast buffet included and there is a pool on the rooftop. We were only able to spend one night in Santiago, and we wre pleased with our hotel choice while we were there.

Hotel location is good in Providencia where everything is available nearby. Hotel is clean and maintained well expect one thing i.e. Wifi Internet. I paid $11 for the usage of 24hrs WIFI Internet in my room for which Hotel charges extra. Internet speed is not good for business traveler. It was so-so. Sometimes it works OK and sometimes NO. I also complained it to reception staff but they too helpless in this matter as they have standard answer that they have outsourced it to one company. For me if they can improve wifi Internet in thier hotel then it would like to stay again in this hotel.

excellent staff. spacious rooms. the restaurant is of top quality. I ended up having dinner every night there. the internet (wi fi) is not that good, but I don't think it's the hotel's fault. the pool is very clean and it's very pleasant to spend some time in that area. Will definitely stay there again.

We were very pleasantly surprised, the hotel was good value, in a n excellent location and the staff were very helpful

Offers great value for your money. The hotel is very comfortable, seems to be new, and while located in a quiet street, is very close to metro station/buses/shops/restaurants around Av. Providencia. Pool in the rooftop was a nice touch, altough a bit on the small side. Had lunch at the restaurant one day and food was very good, desserts not so much.

The hotel was just about what I expected for the price I paid. Generally, costs are high in Santiago, and this was about mid-range from my perspective. I stayed four days. The hotel was clean. The maid service was excellent. I liked the ambiance of the dining room where I ate breakfast from the buffet each morning. The quality of the breakfast food was about average. I also had dinner once, and the food was good. The location is excellent for persons who want to see Santiago. It is very close to the Los Leones metro station and some nice restaurants.