Top of the Gulf by Emerald View Resorts

This was the worse experience I have ever had in Florida.. The room was disgusting......there were no blinds hanging. The bed had stains all over it as well as the couch. I couldn't even sit on it. The toilet had feces in it. And once I got there to check in to what I thought was a resort.....I was not allowed to use the pool or beach chairs because the homeowner of the room didn't pay her dues. I paid well over 500 bucks for this room and had to leave and check into a motel 8 which was wayyyyyy nicer then this place 100%!!!! I don't recommend it to anyone especially if you plan on taking your children with you.

We're not told to check in at different location, it was closed, finally found where to get room code but unable to pay till morning. Were locked out of room in morning because balance hadn't been paid, ugh! Unexpected charges. Bedside table had a broken leg, my new phone and glass of wine fell to the floor! Cleaning it up I discovered the floor was disgusting! Not happy!!!

trying to check in or find an office was very difficult and a waste of time. The "hidden fees" charged were also overly priced. I will never use this hotel again.

didnt like at all. never will i go back,.

Never again. Wasted money.

Not motorcycle friendly, having to pay for parking for each motorcycle vs parking space is ridiculous when staying in the same room also. More than one bike will fit in parking space. Not the same rules for all motorcyclist also. Not staying here again.

No extra towel was an inconvenience

Checking in was confusing and frustrating. Condo was very dated. Desperately needs to be remodeled. It looked like no one had put any effort to keep up with any maintenance. Roaches! Way overpriced.

I was very disappointed in the cost when I book The Room it showed me $71 know where did it tell me I had to pay additional fees at check in to get my keys and no one gave me directions on where to go I had to search and search for where we were supposed to check in and get the keys and then to not have wash clothes in there and nobody telling us that there's no room service at all and to be telling someone that they have an ocean view when you know that there's no ocean views in that hotel that you rent out to people and also this was a lot of unnecessary money to pay I could have got a cheaper Hotel down the street I am so disappointed, after checking in we were told that we could call for any issues we called and could never reach anyone left to 3 messages and no one ever showed up if you post that you have to bring your own Linens then we would have brought them but to not tell you because I've never been there before was very disheartening and very disappointed I will never stay there again if I ever go back to Panama City in this place I'd never again and that was my first visit to Panama City I'm disappointed

30 minutes out from arriving at the hotel I received a phone call from Hotels.com informing me that the hotel was overbooked and I did not have a room. Not what you want to hear after driving 12 hours. Went to the property management company anyway and found out that hotels.com never confirmed my reservation and therefor I never did have a room in the first place. The property management, not hotels.com, put my family in another hotel but it was not on the beach and it did not come close to the room I had reserved. Be careful if you book with Hotels.com because they did not make much of an effort to resolve this and the people I had to talk with on the phone could not speak English very well.