Top of the Gulf by Emerald View Resorts

When i first arrived at the hotel, i was told that I needed to go to another hotel to pick up my parking pass and room code and then return before I could even get on the property. Once this was done, the room code didn't even work. Then I found that the shower was broken and when that was fixed, l found that the tub wouldn't drain. On the night before my last night, the seal under the door failed and caused a serious noise problem (from the wind ) - this was never fixed. Worst hotel experience ever!

Much older rooms than depicted. Nice staff and cheap rooms, but I guess you get why you pay for.

Great location, great beach, staff was helpful, check in was a breeze, pool area is very large, loved it!

It was a horrible choice by staying there. No ice vending machine. Towels weren't provided, you have to wash the old ones in the laundry mat there. They said there were 2 beds when I booked the room but there was only 1. They considered the pullout couch a second bed. No house keeping there what so ever. Person working the front office was never there. I will never stay there for as long as I live.

Not a hotel. Travelocity did not state this was a privately owned condo. Rented 2 rooms. ended up costing $2,000.00. Had to wash your own towels and wash rags every day in a coin operated machine. Do not have time on vacation to wash everyday. Health inspector their during stay. Security would not let us park golf carts on parking lot that we rented and was responsible for, for 24 hours. Hard to find quarters for washing once office closed. Office only open Wed. - Sun. 9 - 5. Rooms were non smoking which was fine, but one room was next to a sitting area outside were guest/owners smoked which every time you open door smoke would come into the room. You had to wash towels and rags everyday before you could take a shower. Not good coming from the beach when you have 8 people waiting to take showers so you can go out for dinner and have to wait for towels and wash rags before you could start getting dressed. Our first day could not swim in pool due to cleaning. Found out child had bowl movement in pool. It rained and the hall ways to rooms flooded.

The overall trip was nice, it was a little mini vacation for the kids before school start back. The room itself could have been better....it was real old and could use much updating. It was not what I expected at all. The location was great we were able to walk to the beach from the room and my kids enjoyed that and they enjoyed the pool.

A DUMP - it should be removed as an Expedia option!!! Room A/C vent created dust bunnies on the ceiling over the beds, requested cleaning which was minimal so I had to finish the job, the bathroom was the smallest I have ever been in, open air hallways have peeling paint and rusty door frames, smokers occupy the outdoor chairs in the hallway making it unpleasant to walk from room to elevators or sit in any of the chairs, no decks, making dropped something that rolled under the bed on the last day of our 6 night stay - looked under the beds - extremely dirty, may not have been vacuumed and washed in a month.

The hotel was not a hotel, but a condo on the beach and is more suited for a week long stay. We booked it for 2 nights and were hit with fees as much as the hotel booking. We called and requested help from the condo and booking company and were told to read the fine print. Since we paid there wasn't anything they could do. Just know that the fine print says you will be charged other fees when you arrive.. Site rules says that I can't say how much. My wife lost her 2 uncle Bens. So much for eating out.. The check in was also a hassle. We had to drive across town to check-in at the Emerarld and drive back to get into the condo, so, There is no onsite check-in. I would book at a good price for a week, but not for a couple of days.

We stayed here for a few days and the check-in staff and security guards were nice. However, the unit we stayed in at first had no air we called to get the AC fixed and were given an hour wait time, two and a half hours later we still didn't have air. AND we had been in our room waiting on the guy to show up. Ended up fixing it myself by doing the maintenance on if that someone else should have done before we checked in. The hot water was not hot, showers were close to cold. The fridge didn't work, the freezer did so to we had to almost freeze our food & drinks and shift them out to keep them eatable. Regular maintenance should occur on each unit...

There was never anybody around our room was not that clean I had a cockroach under my pillow when I woke up the closet was full of lamp shades and paint cans! Which I was unable to put my dress in closet horrible spot to stay if your getting married