Royal Hotel Kettering

Hotel has seen better daus but perfectly satifactory for my purposes. Clean decent bed and right in the middle of Town so easy for food and drink

Quite possibly the worst place I’ve ever stayed in…

The receptionist was really friendly and gave lots of concessions but as soon as I got to my room started noticing the horror, I was weary to unpack, the toilet had "doo" smeared in it with dried wee stain on the floor, there was blood and other stains on the bedroom wall and I am not sure the bedding was changed, I made a call and a quick overall of the room was made, the rug also had crumbs all over it, the head board was extremely dirty and I had to ask for an extra sheet to throw over it. Unfortunately my friend who stayed in a more upgraded room could not take a shower because the hot water did not work. The hotel looked abandoned from the outside, the pictures online does not do any justice to reality. The WiFi didn't work in my room and was unstable at the reception area whenever it did connect, the house managers looked really unkempt with their cleaning aprons looking dirty from dried sweat or liquid. Never written a negative review before but wish someone had let me know about these flaws before I booked the hotel. Thanks

Very basic, looked like it was being refurbished, and no progress had been made for a very long time …

It need updating

About what you’d expect for the money, but whiffy in places. Did NOT a expect to have to pay a £50 “security deposit” that cost more than the room. Did not expect the room to be as hot as the sun, but at least there was a fan!

Very poor service.

The photos look good, don't be fooled (as i was). very scruffy, a hair in my bed, dirty marks all over the walls and threadbare carpet... a can of cider and hypodermic syringe outside my bedroom window. it also smelled pretty bad. this hotel needs a complete refurbish or knocking down

Yes I only paid £47.00 on a saturday night with free parking but this place should not be marketing themselves as a hotel. It is nothing more than a hostel within a dilapidated building that is way past renovating. The whole of the hotel appears closed other than the reception area. The reception guy was polite enough and helpful but my first room had not been cleaned, waste not removed and no toilet paper. Obviously the housekeeper had had enough and gone home early. So I was offered an upgrade at no extra cost !. The difference was it had been cleaned and had a double bed. They take a deposit for any damages. There is nothing worth damaging or take if anyone is that way inclined. Ok paid my deposit...PDQ machine not working so can I go to the bank over the road and withdraw money? This I did and left the £50 security depopsit. In the the morning, upon my departure, got my £50 back and left. Nobody checked the room just to make sure I hadn't had any wild party's and smshed the kettle! What was the point of the deposit procedure?? This place is a dump and am surprised Hotels.Com want to market it through the website.

A disappointing stay. The photos on Hotels.com are completely misleading, nothing like our room or my brother’s. Whilst we appreciate that the hotel is to be refurbished the room had not been cleaned properly and a cotton bud from a previous occupant was by the bed, the room was not cleaned during our stay. There were only towels for one person (we asked for more but not provided), one mug and no milk with the coffee facilities. We only managed to park in the car park in one night out of three. We have not had our £50 deposit refunded from Payman Club.