Residence Inn by Marriott Buffalo Galleria Mall

This property may have been nice 10 years ago, but it is tired and worn out and way overpriced. The carpet transition was threadbare with the nails poking through, the blackout curtains were moth eaten with holes everywhere, the couch looked like a cat had torn up the sides. The toilet had a leak and dripped all night. I had to close the door so I could sleep. I was very uncomfortable staying here and checked out after day 1 of my 3 day reservation. This hotel needs a full renovation and should be embarrassed to charge what they charge for a night’s stay.

We had an awesome stay. Customer service and staff was great!! Room was clean and comfortable. Breakfast had just what we needed to get our day started. We will be back soon.

They canceled my stay while I was in the area and was forced to find another hotel.

Close to many places

They have to think many times for the hygiene and cleaning team , its dirty especially the floors

We stayed at Residence Inn for 5 days, 6 nights while I was taking a licensure exam. It was the perfect place for me to study- it was quiet and the room was conducive for study. There’s a lot of space. The room even has a kitchen to prepare food. We had a lovely time.

Room was really beaten up (scratches on the walls and furnitures, mold on the bathroom), dirty (spider webs and hair), and smelled very bad (during the first days it was musty and on the last day it smelled like sewage)

I’ve been coming to this hotel the past few years. It has consistently gotten better. Every person i encounter is friendly and smiling. You can tell they enjoy working there. They are the reason i keep coming back.

This was a Perfect location. Breakfast had a wonderful variety. There was something for everyone. Super friendly staff. Rooms were very clean and pool was a refreshing amenity.

Thank you for a great stay! We enjoyed our time at this location as it was easy access to shopping and restaurants. The staff is amazing as well!

I travel weekly for business with Ford and have stayed at this location numerous times over the past 2 years. The rooms are always clean and the front desk staff, especially Michelle, have gone above and beyond for myself and coworkers to make sure we are taken care of. Thank you for being my hotel of choice when in the area!