Econo Lodge Cortland Downtown

Convenient location! Many unhoused people nearby.

They double charged us and “there was nothing they could do.”

Did not like anything. Breakfast was advertised as everyday, On arrival, was told breakfast is only on Saturdays and Sundays. We did not have time to attend; hence, I can't rate it.

Bathroom is horrible with paint chipped bathtubs. Soap dispensers not working, they are decorations: No bath soap, no shampoo. Tissue ran out. Trash not picked up, beds not made. Towels not changed or offered to be changed in 3 days. Entrance to the parking lot needs to be paved/fixed - has terrible potholes. Booked for four day, stayed 3 days, no refund given.

Location

Bathroom tub needs replacement. Loud tenants, a lot of screaming and door banging. Some residents live in some of the hotel rooms. Walls very thin.

it was close to downtown and the staff were nice

1st- my boyfriend stepped on a piece of glass that was in the bathroom, that had a burn mark on the toilet seat, and his foot was sliced open. 2nd- the staff was nice, but when we arrived we did not have the room we booked originally that was extra to pay for, but the staff were accommodating. 3rd- there was also a burn mark on the comforter and some of the lights did not work.

For the price it was just what I expect. We just need a place to sleep.

The shampoo and conditioner dispenser were empty, when I asked if there was a late check out available, they said no. On the website they have a beautiful picture of breakfast when I went to check it out. There's only coffee available nothing else.

Rudest people I have ever delt with, second only to their greed.

Rudest people I have ever delt with, second only to their greed.