Extended Stay America Suites - Hartford - Meriden

Everything was out dated, not up to standards. Beds were extremely uncomfortable. One tiny bar of soap for 3 people.

Stay was fine.

Very run down and disgusting.

Beds were not comfortable

It was a good stay and nice breakfast

Couldn’t stay room was dirty and had a smell.

Employee at the front desk required a “$50 deposit” on room that way already paid for days in advance…Employee stated that I had to pay with a card…could not use Apple Pay….or I could give him $50 cash which makes no sense and is shady. Area around the hotel isn’t a safe part of the city. The room was alright nothing fancy but serviceable. I had to return BACK to the check in desk after getting into the room because for some reason the tv remote did not have batteries. A lot of inconvenience for a place called Quality

This hotel is old and unkempt. The dressers are old and beat up, towel bar barley hanging on to the wall. Old beat up refrigerator and microwave. Door handle for bathroom fell off. No hair dryer in room. tons of Cigarette butts outside on lawn. Travel a lot for business and will not be staying there again!

They not a responsibility. The hotel is infested about bedbugs and I asked for refund for days after and I’m still waiting for a refund.