Extended Stay America Suites - Hartford - Meriden

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When I arriving there was no one at the desk. Waited 10 minutes, called and phone just rang and rang. I finally called ESA 800 number after 20 min! Finally someone arrived, no apology, I just seemed like an inconvenience. Lobby and elevator floors were in desperate need of cleaning. Get to the room….and it’s so run down. Lampshades had been drawn on, pillowcases still dirty, no outlets near bed to plug in chargers, half the lamps didn’t work, and whatever cleaning product that was used wasn’t properly wiped up so when we put a bag on the counter, it came away wet. We were tired and after a long drive and multiple softball games, we just chalked it up to a bad day and headed to bed. Sheets were clean and mattresses were fine. However. This hotel is not quiet. You hear everyone walking by and there was a group of men partying at the tables behind the hotel until after midnight.

Fairly clean but floors need attention. The beds are definitely inferior quality and not comfortable.Only one upholstered chair for two guests.

Smelled like someone had smoked in the unit previously. Bathroom floors and sink were in poor shape. Bed was comfortable and seemed clean.

Hotel needs to Ben cleaned better and fix the wholes in the walls in the room and maybe paint. The bowels look like they haven’t been washed.

Wonderful

This was an ok place to stay. Needs updating. This is no comparison to Holiday Inn, Marriot, or Hiltons. Good thing it is roughly $100 cheaper a night then those. Place was quiet and clean. Firm Beds and they only gave 3 pillows and NO blankets for 2 people. I went to front desk and they gave them to me. I requested ground floor but they said the only one they had had a strong odor lol so I took the 3rd floor. Elevator available.

Hallway backstairs were extremely dirty, rooms smelled like mold

Bed bugs were found