Courtyard by Marriott Isla Verde Beach Resort

Access to pool 24/7, access to beach and nice gym. Room was comfortable.

The fact they didn’t take cash. You had to pay with a card or charge to your room. Very expensive drinks and food added up. Didn’t realize how close they were to the airport which wasn’t terrible but also a bit loud with air traffic. Not a lot to walk around to or shop due to busy roads.

The rooms were very nice and beyond my expectation. Our room wasn't too quiet due to being close to the airport but the noise wasn't a nuisance. Love the that the beach was directly connected to the hotel. The food and drinks were good but pricey. This hotel will be our place to stay when visiting Puerto Rico.

There wasn't much we didn't like, besides there not being a microwave in the room. We found out upon check out the microwave was downstairs. This would have been nice to know when we checked in.

It was right on the beach!

The outside showers wasn’t working for when you come in off the beach.

Johnathon Rivera gave us 5 star service this evening (pm) at Meso! The food was superb and the service literally was the best we have had on the island! Johnathon was personable and helpful. Perfection! We just loved him!! His attention to detail was unrivaled! Gracias!!

Beachfront access

Not enough beach umbrellas to accommodate the guest

This is a great (and my pick) for a mid-tier beach resort in San Juan. Pros: beautiful lobby, nice rooms, perfect beach! Re beach - great option for families! Perfect for walks and runs (compressed sand, clean, flat beach, sand dollars galore) and for families - enough waves to play in and still relatively safe. My teens would have preferred even bigger waves but these were still fun and we felt safe. The pool area has lovely landscaping but the lounge chairs were tired - need to be updated. The swim up bar could also use a refresh and it would be nice if there was a spot or time when kids could use the swim up bar. The pool was open 24/7 but could use more servers and people cleaning the pool and the entire area (the pool and hot tub often had debris). The pool area felt more like 3.5 star but with a refresh and more staff would be 4.5 star. The gym had a good assortment of equipment and high quality brands but they were old and did not look well-maintained. It was still better than most hotel gyms though. I also want to note that my young teen got reprimanded for not having on a shirt in the lobby (yes, he should have had a shirt on but he just came from the pool to purchase Advil) and for sitting at the bar (before knowing the no kid rule). Both reprimands could have been expressed more nicely… We really debated between Courtyard, Hilton Caribe and Marriott Stellaris. We visited all three and this is my overall pick - hands down. Hilton Caribe was very dated (didn’t like it at all) and the full Marriott was gorgeous and more of a real 4 star, but doesn’t have as nice of a beach (in my opinion).