Best Western Plus Milwaukee West

I found this place on Reddit in a thread of where to stay for a Brewers game. It is still quite a walk (about 15 minutes) to the Field. I would say I made a good decision because of the shuttle service which gets five stars from me. The hotel itself is older. It was clean though it has a bit of a smoky odor. Rooms are smallish though not bad with a decent TV, fridge, Keurig. The shower was good at night but when I took one in the morning couldn’t seem to get any hot water out. The bed was fine and the temperature of the room stayed good. The breakfast was standard “free breakfast” fare and was perfectly fine. Pool was great but not a towel to be seen. I think this like the front desk would have been better served by additional staffing. I was going to say this was a solid three out of five. But that was before the shower situation. There’s a lot of tough recent reviews and the place isn’t cheap. It was generally a god experience for us and I am not sure what other options are nearby. But I feel pretty nervous recommending it for any reason other than a for a bed after a Brewers game. Although the place has been renovated, the pictures on the site are accurate but the rooms are smallish and the place is older than what one might gleam from the pics.

The people above us got up early and the floor was very creaky/squeaky.

They text checking link but they do not manage or respond to interaction or requests made in the application.

Breakfast was good with plenty of options. Bed was a little hard and could have been better. The pillows were amazing though! There was quite a bit of traffic outside and could hear the cars all night.

Good location. Good breakfast.

Can't think of anything.

This was a last minute booking for the Wisconsin State Fair. To our surprise they offer a free shuttle to and from fair. The rooms have been updated (carpet needs to go. Felt gross on bare feet) Not the most soundproof rooms but it is an older hotel. Overall rooms were clean. Lobby was very welcoming. Basement bar was a blast. Breakfast was a hotel continental breakfast. However the ladies did a great job of keeping up with hot foods and keeping everything clean and wiped down

We were in town for the State Fair and I typically don’t leave reviews, but this experience stood out. When I checked in, the front desk clerk was helpful and walked outside to show me exactly where to park as the lot was pretty full. I appreciated the guidance until I was woken up by a call from the front desk clerk (new staff) at 12:45am telling me I needed to move my vehicle because if was parked in a spot reserved for the shuttle bus. I explained that their own staff had directed me to park there and I wasn’t happy about moving my vehicle but would be down to do so. About 5 minutes later I received another call that I no longer needed to move my vehicle because they found another option. This was frustrating and definitely disrupted to mine and my daughter’s night. This could have been avoided with better communication between staff. Otherwise, our stay was fine, but being woken up in the middle of the night for something that wasn’t my fault left a bad impression.